Strategic Logistics Coordinator

4 days ago


Vadodara, Gujarat, India beBeeLogistics Full time ₹ 1,44,00,000 - ₹ 2,40,00,000
Job Description

Creating meaningful journeys for our customers is at the heart of everything we do.

Our vision is to pioneer innovative logistics solutions, revolutionizing the way goods are transported and delivered.

  • As a key member of our team, you will play a crucial role in shaping the future of last-mile logistics.

Industry Leadership

  • We are the fastest-growing leader in last-mile logistics, with a pan-India and international presence. With a fleet size exceeding 750k driver partners and 15 million customers, we're at the forefront of this dynamic sector.

Cutting-Edge Technology

  • Our technology platform has garnered over $150 million in investments from renowned backers, driving efficiency and innovation.

Ambitious Goals

  • We aim to disrupt all facets of logistics, including warehousing and LTL transportation, and address a massive challenge in the market valued at over $50 billion USD.

Thriving Community

  • Join a community of passionate individuals committed to doing their best work. We value collaboration, innovation, and embracing challenges head-on.

Key Responsibilities

  • Supply Chain Management:
    • Manage existing processes, set up new ones, and forecast monthly supply onboardings based on historical data and seasonal trends.
    • Assign leads efficiently for quick onboarding and follow-up on all potential partners.
    • Ensure effective utilization and conversion of incoming leads from different channels.
  • Platform Experience:
    • Conduct regular surveys and VOPs to derive qualitative insights about user and partner pain points.
    • Identify common issues raised by new partners and streamline solutions.
    • Build communication plans and execute them using different channels.
  • Team Management:
    • Manage a team of 30+ call center agents across multiple processes.
    • Identify gaps in existing processes and explore solutions to improve efficiency and output.
    • Provide guidance, training, and performance management support to the team leads.
    • Interact with cross-functional stakeholders to highlight partner pain points and streamline solutions.

Required Skills

  • Advanced knowledge of Google Sheets and Excel.
  • Strong team management skills.
  • Excellent data handling and analytical skills.
  • Operational rigor and attention to detail.

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