Technical Infrastructure Specialist
5 days ago
Job Description:
The Technical Infrastructure Specialist will be responsible for improving system reliability and resilience, making it faster and easier to develop and deploy new software capabilities.
This role involves working with stakeholders to define service level objectives for system operations, tracking performance against these objectives, and ensuring systems continue to meet them over time.
The specialist will also create dashboards and reports to communicate key metrics, design and implement software to improve system performance, scalability, and stability, and collaborate with development teams to promote the concept of reliability engineering during all phases of the software development lifecycle.
In addition, the specialist will participate in operational support and on-call rotation shifts for supported systems and products, conduct blameless post-mortems to troubleshoot priority incidents, and perform analytics on previous incidents to understand root causes and better predict and prevent future issues.
The ideal candidate will have a strong background in problem-solving and analytical skills, excellent interpersonal and written and verbal communication skills, and adaptability to changing circumstances. They should also have experience with programming languages, incident and response management, Agile and DevOps methodologies, container technologies, cloud ecosystems, monitoring and observability tools, and configuration management systems.
Key Responsibilities:
- Design and implement infrastructure software to automate manual operational work (toil).
- Participate in system design consulting, platform management, capacity planning, and launch reviews.
- Collaborate and share lessons learned regarding performance and reliability issues with all stakeholders.
- Remain current on site reliability engineering methods and trends.
- Drive continuous improvement in software quality and infrastructure reliability and resilience.
- Oversee, design, implement, and manage DevOps capabilities using continuous integration/continuous deployment toolsets and automation.
Required Skills and Qualifications:
- Bachelor's degree (or equivalent years of experience).
- 5+ years of relevant work experience. SRE experience preferred.
- Public Cloud provider certifications (Azure, GCP or AWS)
Benefits:
We offer a competitive salary of ₹
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