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Technical Support Specialist

2 weeks ago

Chennai, Tamil Nadu, India Tata Consultancy Services Full time

We are seeking a Technical Support Specialist to join our team at Tata Consultancy Services. In this role, you will provide technical support and services to our clients, ensuring that they receive timely and efficient assistance.

About the Job
  • Handle client inquiries and provide solutions to technical issues.
  • Work with remote support tools such as RDP, SCCM, Bomgar, TeamViewer to facilitate issue resolution.
  • Evaluate and escalate complex technical issues to senior technicians when necessary.

To be successful in this role, you will need:

Key Skills
  • Strong verbal and written communication skills.
  • Excellent troubleshooting and problem-solving abilities.
  • Ability to work effectively in a fast-paced environment.
  • Customer-centric approach and professionalism.

We offer a competitive salary range of 4 to 8 (exp range) and the chance to work in a dynamic environment with a customer-centric approach.

Our Company Culture

  • A supportive team environment.
  • Broad career development opportunities.
  • Chance to work on diverse projects.
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