Quality Experience Manager
4 weeks ago
At ADCI - BOM - Non STPI, we are seeking a Quality Experience Manager to join our team. The ideal candidate will have 3+ years of team management experience, a passion for improving quality, and the ability to analyze data to assess performance drivers.
Key Responsibilities:
- Manage the performance of 25-30 Amazon Associates through effective 1:1 meetings, coaching, and mentorship.
- Implement performance goals, monitor, and evaluate against pre-set goals, and implement action plans to resolve performance barriers.
- Review and analyze performance metrics to identify areas of opportunity that will drive performance improvement.
- Participate in Kaizen events to identify and implement process improvement change initiatives.
Requirements:
- 3+ years of team management experience
- Experience analyzing data and best practices to assess performance drivers
- Experience conducting seller interaction audits and providing coaching to improve performance
Preferred Qualifications:
- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
- Experience participating in daily Kaizen events to identify and implement process improvement change initiatives
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Quality Experience Manager
1 week ago
Mumbai, Maharashtra, India ADCI - BOM - Non STPI Full timeAbout the Role:We are seeking a highly motivated and experienced Quality Experience Manager to join our team at ADCI - BOM - Non STPI. This role will be based in Mumbai/Pune location and requires a strong background in team management, data analysis, and process improvement.Job Summary:The Quality Experience Manager will be responsible for managing the...
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