Quality Experience Manager

4 weeks ago


Mumbai, Maharashtra, India ADCI - BOM - Non STPI Full time
Job Title: Quality Experience Manager

At ADCI - BOM - Non STPI, we are seeking a Quality Experience Manager to join our team. The ideal candidate will have 3+ years of team management experience, a passion for improving quality, and the ability to analyze data to assess performance drivers.

Key Responsibilities:

  • Manage the performance of 25-30 Amazon Associates through effective 1:1 meetings, coaching, and mentorship.
  • Implement performance goals, monitor, and evaluate against pre-set goals, and implement action plans to resolve performance barriers.
  • Review and analyze performance metrics to identify areas of opportunity that will drive performance improvement.
  • Participate in Kaizen events to identify and implement process improvement change initiatives.

Requirements:

  • 3+ years of team management experience
  • Experience analyzing data and best practices to assess performance drivers
  • Experience conducting seller interaction audits and providing coaching to improve performance

Preferred Qualifications:

  • Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
  • Experience participating in daily Kaizen events to identify and implement process improvement change initiatives


  • Mumbai, Maharashtra, India ADCI - BOM - Non STPI Full time

    About the Role:We are seeking a highly motivated and experienced Quality Experience Manager to join our team at ADCI - BOM - Non STPI. This role will be based in Mumbai/Pune location and requires a strong background in team management, data analysis, and process improvement.Job Summary:The Quality Experience Manager will be responsible for managing the...


  • Mumbai, Maharashtra, India Spinach Experience Design Full time

    About Spinach Experience DesignSpinach Experience Design is a pioneering UI UX product design and development company based in Mumbai, partnering with clients from Fortune 500 companies to innovative startups. Our cutting-edge work showcases expertise across diverse sectors, featuring travel, e-commerce, education, media-tech, healthcare, telecom, BFSI,...


  • Mumbai, Maharashtra, India NMIMS Full time

    About the Role:NMIMS seeks a skilled Customer Experience Quality Specialist to join our team. In this role, you will play a key part in ensuring the highest standards of quality and customer service are met.Responsibilities:Assessing the quality of call center associates' performanceMonitoring inbound and outbound calls and emails to evaluate demeanor,...


  • Mumbai, Maharashtra, India Quality Austria Central Asia Pvt. Ltd. Full time

    About UsAt Quality Austria Central Asia Pvt. Ltd., we are a leading provider of assessment, testing, training, and certification services in India. Our dedication to integrity and quality has made us a top testing and certification company, offering clients a competitive edge.Role OverviewWe are seeking an experienced Senior Quality Assurance Specialist for...


  • Mumbai, Maharashtra, India InnoRenoVate Full time

    About UsInnoRenoVate Solutions Private Limited is a leading HR Advisory and Services company, dedicated to providing comprehensive HR solutions to our clients. Our mission is to innovate and renew the HR function, striving for excellence in talent management, compensation & benefits, performance management, and employee engagement.Our FounderNitin Pande, our...


  • Mumbai, Maharashtra, India Augmenta Asset Manager Full time

    Job Overview:We are seeking an experienced Equity Research Analyst to join our team at Augmenta Asset Manager LLP. As a key member of our research department, you will play a critical role in helping us deliver exceptional investment performance for our clients.About the Role:This is an exciting opportunity for a talented individual with a passion for equity...


  • Mumbai, Maharashtra, India Augmenta Asset Manager Full time

    About the RoleWe are seeking an experienced Equity Research Analyst to join our team at Augmenta Asset Manager LLP.Responsibilities:Conduct in-depth fundamental analysis of investment opportunities within the Indian public equity markets.Stay abreast of industry trends, macroeconomic developments, and market movements to inform investment decisions.Build,...


  • Mumbai, Maharashtra, India Augmenta Asset Manager Full time

    At Augmenta Asset Manager LLP, we are seeking a highly skilled Strategic Equity Research Professional to join our team. This role is perfect for individuals who are passionate about the Indian equity markets and want to make a meaningful contribution to our organization.About the RoleThis position will be responsible for conducting in-depth fundamental...


  • Mumbai, Maharashtra, India Ajmera Group Full time

    Job DescriptionWe are seeking a highly skilled Quality Assurance and Quality Control Manager to join our team at Ajmera Group.About the RoleThis is an exciting opportunity for a seasoned professional to lead our quality assurance and control initiatives, ensuring that all projects meet the highest standards of quality and excellence.Key ResponsibilitiesTo...


  • Mumbai, Maharashtra, India Augmenta Asset Manager Full time

    About the RoleWe are seeking a highly skilled Senior Investment Analyst to join our team at Augmenta Asset Manager LLP. This is an exciting opportunity for an experienced professional to leverage their expertise in the Indian equity markets and contribute to the success of our firm.Key ResponsibilitiesConduct in-depth fundamental analysis of investment...


  • Mumbai, Maharashtra, India Ashish Life Science Pvt Limited Full time

    Job Summary: Ashish Life Science Pvt Limited is seeking a seasoned Quality Assurance Manager to lead our quality function and drive excellence in our manufacturing operations.About Us: We are a leading pharmaceutical company committed to delivering high-quality products that meet the needs of regulated markets. Our team is passionate about ensuring...


  • Mumbai, Maharashtra, India Experience Commerce Full time

    About UsExperience Commerce is a fast-growing digital-native agency that combines content, technology, and strategy to drive up commerce for brands. We specialize in creating intelligent, creative, and interactive digital assets that help drive revenue for Fortune 500 companies.We are part of the Cheil Worldwide group, enhancing our network's digital...


  • Mumbai, Maharashtra, India Teva Pharmaceuticals Full time

    Job OverviewThe successful candidate will act as a member of Teva External Manufacturing and Supply Operations (EMSO) team, ensuring compliance of EMSO Quality Systems with Regulatory requirements and Teva Quality Management Standards.Key ResponsibilitiesEnsure timely decisions to Teva EMSO Supplier Relationship team (SRT) and CMOs on all issues.Responsible...


  • Mumbai, Maharashtra, India Abakkus Asset Manager Private Limited Full time

    Job DescriptionWe are seeking a highly skilled Senior Portfolio Manager to join our team at Abakkus Asset Manager Private Limited. The successful candidate will be responsible for leading the development and launch of new investment products, managing client relationships, and ensuring regulatory compliance.About UsAbakkus Asset Manager Private Limited is a...


  • Mumbai, Maharashtra, India Suraksha Marine Full time

    About Suraksha MarineSURAKSHA Marine, a premier service provider in Mumbai, prioritizes safety and excellence. We strive to deliver exceptional services that meet the global offshore Oil & Gas Industry OPITO standards.Job OverviewWe are seeking a full-time Quality Assurance Specialist at our Mumbai location. This role involves ensuring quality control,...


  • Mumbai, Maharashtra, India Johnson Controls Full time

    Job Title: Quality ManagerJob Summary:We are seeking an experienced Quality Manager to join our team at Johnson Controls. The successful candidate will be responsible for driving overall Quality Management Process and maintaining Quality Process as per JCI & Standards.Main Responsibilities: Maintain Quality Process as per JCI & Standards. Maximize the...


  • Mumbai, Maharashtra, India Cimpress Full time

    Job OverviewCimpress is seeking a highly skilled Data Quality Expert to join our team. As a Data Quality Expert, you will play a vital role in ensuring the accuracy and reliability of our customer data.About the RoleWe are looking for an experienced Data Quality Engineer who can proactively identify and resolve data quality issues. Your primary...


  • Mumbai, Maharashtra, India Aditya Birla Renewables Limited Full time

    Job DescriptionWe are seeking an experienced Quality Assurance Manager to join our team at Aditya Birla Renewables Limited. As a key member of our quality team, you will play a crucial role in ensuring the highest standards of quality in our solar photovoltaic module manufacturing process.Key Responsibilities:Product and Process Audit: Conduct regular audits...


  • Mumbai, Maharashtra, India Jobs for Humanity Full time

    Job SummaryWe are seeking a highly experienced Quality Assurance Manager to oversee quality investigations, ensure compliance with standards, and maintain the highest quality across production processes. The ideal candidate will have strong leadership skills and a commitment to quality excellence.About UsAt Jobs for Humanity, we value quality and teamwork....


  • Navi Mumbai, Maharashtra, India Indira IVF Full time

    Job DescriptionWe are seeking an experienced Patient Experience Manager to oversee the delivery of exceptional patient care and services across our facilities in the Zone. As a key member of our team, you will be responsible for ensuring that all patients receive quality individualized service, addressing their concerns in a timely manner.Key...