Restaurant Operations Manager

1 month ago


Thiruvananthapuram, Kerala, India Gokulam Grand Trivandrum Full time
Tropical Retreat, Igatpuri - Restaurant Operations ManagerJob Summary

We are seeking an experienced Restaurant Operations Manager to join our team at Tropical Retreat, Igatpuri. The ideal candidate will have a proven track record of delivering excellent guest experiences and managing day-to-day operations within budgeted guidelines.

Key Responsibilities
  • Forecast, plan, and manage all food and beverage orders, staff, and finance to maximize sales and revenue through customer satisfaction and employee engagement.
  • Preserve excellent levels of internal and external customer service by maintaining high standards in food quality, presentation, and timeliness.
  • Design exceptional menus, purchase goods, and continuously make necessary improvements to stay up-to-date with food and beverages trends and best practices.
  • Identify customers' needs and respond proactively to all their concerns to ensure a positive experience.
  • Lead the F&B team by attracting, recruiting, training, and appraising talented personnel to foster a culture of ownership, motivation, and teamwork.
  • Establish targets, KPIs, schedules, policies, and procedures to maintain operational efficiency and effectiveness.
Requirements
  • A minimum of $50,000 per year salary based on experience and qualifications.
  • A proven food and beverage management experience with a strong background in restaurant operations.
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
  • Ability to spot and resolve problems efficiently, delegate multiple tasks effectively, and communicate clearly.
  • Culinary school diploma or degree in food service management or related field.
About Us

Tropical Retreat, Igatpuri is a luxurious resort offering breathtaking views and unparalleled services. Our mission is to provide exceptional guest experiences and create lasting memories for our patrons.



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