Chief Performance Leader

1 week ago

Nashik, Maharashtra, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 15,00,000
Dynamic Leadership Opportunity

Empowering a team to excel and drive results requires more than just overseeing tasks. As a seasoned leader, you will provide guidance and mentorship to individual team members, fostering growth and achievement.

About the Role

We seek an experienced Team Lead with a proven track record of success in managing teams. The ideal candidate will have 5+ years of experience in team leadership, providing strong written and verbal communication skills and the ability to present complex information effectively.

Key Responsibilities
  • Team Management: Oversee and lead a team of 10-15+ members, ensuring individual growth and team achievement through effective guidance and mentorship.
  • Communication Skills: Possess strong written and verbal communication skills in English, presenting complex information effectively.
  • Performance Metrics: Have a deep understanding of key performance metrics, including Shrinkage, Attrition, AHT, NPS, and CSAT.
Requirements
  • Graduation is mandatory.
  • A minimum of 5 years of experience in BPO industry is required.

This role offers a unique opportunity for a seasoned professional to make a meaningful impact and advance their career.

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