Data-Driven Collections Expert

1 day ago


Gurgaon, Haryana, India American Express Full time

We are looking for a highly skilled Data-Driven Collections Expert to join our team at American Express. As a key member of our Global Services Group, you will be responsible for developing and implementing data-driven strategies to drive business growth and improve customer satisfaction.

Salary: $180,000 - $250,000 per year, depending on location and experience.

About the Role:

  • Design and develop late-stage collection strategies using data analytics to drive higher collection effectiveness.
  • Identify trends across the collection lifecycle and develop solutions to overcome out-of-pattern trends.
  • Collaborate with global teams to evaluate processes and suggest improvements.

Requirements:

  • Up to 7 years of experience in a related field.
  • Bachelor's degree or equivalent, preferably in a quantitative field.
  • High proficiency in Hive/SQL/Big Query/Python/statistical packages.

Benefits:

  • Competitive base salary.
  • Bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.

About Us:

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.



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