Senior Candidate Experience Coordinator

7 days ago

Salem, Tamil Nadu, India beBeeCandidate Full time ₹ 3 - ₹ 4
Job Role: Candidate Support Specialist

This internship offers a unique opportunity to develop your skills in candidate management and customer support. As a key member of our team, you will play a vital role in ensuring the success of our candidates.

  • Develop and implement effective communication strategies to address candidate inquiries and resolve issues promptly.
  • Evaluate and verify candidate-provided documents for completeness and accuracy, providing clear guidance on any additional information required.
About This Opportunity

We are seeking an organized and detail-oriented individual to provide exceptional customer support to our candidates. The ideal candidate will possess strong written and verbal communication skills, be able to work independently, and collaborate effectively with cross-functional teams.

Responsibilities:
  • Enhance the candidate experience by educating them on our documentation process, providing personalized guidance and support.
  • Analyze and document candidate interactions and feedback to identify trends and areas for improvement.
  • Collaborate with our teams to address candidate needs and optimize the overall candidate journey.

The successful candidate should have a solid understanding of customer support principles, excellent written and verbal communication skills, and be able to adapt to changing priorities.

Shift Structure:

  • 6-Day Workweek: This is a fast-paced, full-time internship where you'll work six days a week Monday-Saturday.
  • Overtime (OT): If you're required to work on Sundays or night shifts, you'll receive overtime pay as per company policy.

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