Customer Service Representative Role

2 days ago


Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000
Job Summary:

The Agent Support Level is responsible for providing exceptional customer support through various communication channels.

  • Responding to customer inquiries in a timely and professional manner.
  • Diagnosing and resolving complex issues using SOP documents and analytical skills.
  • Providing customers with bug progress summaries using available tools and platforms.

Mandatory Skills:

  • Excellent verbal and written communication skills.
  • Typing skills of at least 60-80 WPM.
  • Troubleshooting experience with diagnosing and resolving complex issues.
  • Support experience with familiarity of methodologies, case lifecycles, and analytical skills.
  • Knowledge of ticketing tools and ITIL principles.

Desirable Skills:

  • 6+ months of experience in infrastructure, storage, or service desk.
  • Hands-on experience with Google products, such as Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, and Appsheet.
  • Google Workspace Administrator certification is an advantage.


  • Thiruvananthapuram, Kerala, India beBeeRepresentative Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Service Representative Job DescriptionThis role involves delivering exceptional customer service and resolving inquiries via phone calls. The ideal candidate will have experience in customer-facing roles for at least 1 year.


  • Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Customer Service RepresentativeThe ideal candidate will be responsible for delivering exceptional customer experiences, managing front desk operations and making outbound calls to potential clients. This role requires a professional demeanor, excellent communication skills and the ability to multitask efficiently.Key Responsibilities:Manage front...


  • Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

    About Our RoleWe are seeking motivated individuals to join our customer care team as customer service representatives. In this role, you will be trained to handle customer queries, resolve issues, and ensure a positive customer experience. This position requires excellent communication skills, patience, and a willingness to learn.Key Responsibilities:Handle...


  • Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000

    Customer Service Representative JobWe are seeking experienced professionals to handle inbound calls from existing customers in a Canadian context.About the RoleThis role is perfect for individuals with previous experience in a call center environment, handling incoming and/or making outgoing calls.You will be responsible for developing and maintaining...


  • Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 4 - ₹ 8

    Job Title: Customer Service RepresentativeDescription:We are seeking a skilled professional to provide exceptional customer service and support. As a key member of our team, you will be responsible for delivering outstanding service to our customers.Strong communication skills in English are essential for this role. You must be able to effectively...


  • Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 6,00,000

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to fill this critical role.The successful candidate will be the first point of contact for our customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience.Key...


  • Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Title: Customer Service RepresentativeWe are seeking a dedicated and customer-focused professional to join our team in delivering exceptional support experiences.Key Responsibilities:Handle incoming calls and respond to customer queries in a timely and professional manner, resolving issues effectively and escalating when necessary.Make outbound calls to...


  • Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 4 - ₹ 8

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative.


  • Thiruvananthapuram, Kerala, India beBeeCommunication Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service RepresentativeJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a crucial part in ensuring customer satisfaction and delivering exceptional service.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in...


  • Thiruvananthapuram, Kerala, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 8,00,000

    Customer Experience Representative OpportunityWe are seeking a dedicated and enthusiastic individual to fill the role of Customer Experience Representative. This position is ideal for those who excel in communication, problem-solving, and building strong relationships.Key Responsibilities:Deliver exceptional customer experiences by resolving queries and...