
Senior People Operations Specialist
2 days ago
This pivotal role drives transformation through process standardization and data-driven insights. The manager collaborates with global teams to ensure seamless service delivery, compliance, and continuous improvement within the defined framework.
The successful candidate will manage end-to-end HR operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across global entities. They will ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.
Key Responsibilities:- Manage a range of HR operations including employee onboarding, payroll management, and benefits administration.
- Ensure effective service delivery and maintain high-quality standards.
- Drive harmonization of HR processes and implement continuous improvement initiatives.
- Champion automation and scalability with platforms like SAP SuccessFactors.
- Ensure compliance with global labor laws and data privacy regulations.
- Conduct periodic audits and risk assessments to uphold operational integrity.
- Foster a culture of innovation and accountability.
- Collaborate with regional HR leaders and business stakeholders to align operational goals with strategic priorities.
- Leverage analytics tools to generate actionable insights on workforce trends and service performance.
- Deliver dashboards and reports to support data-driven decision-making.
Qualifications and Experience:
- Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
- 6+ years of progressive HR experience, with at least 3 years in a GBS or shared services environment.
- Strong expertise in HR systems, process automation, and service delivery models.
- Proven leadership in managing cross-functional, multicultural teams.
- Excellent communication, stakeholder engagement, and problem-solving skills.
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