Biotechnology Project Coordinator

2 weeks ago


Pune, Maharashtra, India Capgemini Engineering Full time
Key Responsibilities

Service Delivery Management: Oversee the delivery of services to ensure they meet the agreed-upon standards and timelines. Ensure that the service delivery processes are efficient, effective, and aligned with industry best practices. Implement and maintain quality assurance processes to guarantee the highest standards of service delivery.

Client Relationship Management: Serve as the primary point of contact for clients, building and maintaining strong relationships. Understand client needs and ensure their satisfaction with our services.

Project Management: Plan, execute, and oversee projects from inception to completion. Ensure projects are delivered on time, within scope, and within budget.

Team Leadership: Lead and manage a team of professionals, providing guidance, support, and mentorship. Foster a collaborative and high-performance work environment.

Risk Management: Identify, assess, and mitigate risks associated with service delivery. Develop and implement risk management strategies to ensure continuity and reliability of services.

Reporting and Documentation: Prepare and present regular reports on service delivery performance to stakeholders. Maintain accurate and up-to-date documentation of service delivery processes and activities.

Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance service delivery. Stay updated with industry trends and best practices.

Qualifications

Education: Bachelor's or Master's degree in Life Sciences, Biotechnology, or a related field. Additional qualifications in project management or business administration are a plus.

Experience: Minimum of 5 years of experience in service delivery management, preferably in the life sciences domain. Proven track record of managing complex projects and delivering high-quality services.

Skills

Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in project management tools and methodologies. Strong analytical and problem-solving abilities. Ability to manage multiple projects and priorities simultaneously. Knowledge of industry standards and regulations in the life sciences domain.

Personal Attributes

Detail-Oriented: Attention to detail and a commitment to delivering high-quality work. Client-Focused: Dedicated to meeting the needs and expectations of clients. Proactive: Ability to anticipate issues and take preventive measures. Adaptable: Comfortable working in a dynamic and fast-paced environment. Collaborative: Works well in a team setting and fosters a cooperative work environment.


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