Chief Digital Transformation Officer

7 days ago

Bengaluru, Karnataka, India beBeeTransformation Full time ₹ 3,00,00,000 - ₹ 3,50,00,000
About the Opportunity

The Senior Vice President of Transformation is responsible for driving business growth and operational efficiency across multiple geographies in the P&C insurance sector. This role involves leading strategic initiatives to modernize processes, platforms, and data capabilities, while fostering deep partnerships with internal stakeholders.

Key Responsibilities
  • Lead the Transformation Office with full accountability for driving process excellence (PEX) and ensuring timely execution of strategic efficiency and/or business outcome projects.
  • Oversight of identification, prioritization, and delivery of CI, Automation, AI, Data analytics opportunities across internal operations and customer-facing functions.
  • Establish governance frameworks, execution roadmaps, and performance tracking mechanisms to ensure alignment with business objectives and measurable outcomes.
Transformation Strategy & Execution
  • Develop and execute a multi-year transformation roadmap aligned with regional business goals and regulatory frameworks.
  • Lead enterprise-wide initiatives to modernize underwriting, claims, policy administration, and customer engagement.
Process Excellence & Operational Control
  • Embedding a culture of continuous improvement and operational discipline across all domains.
  • Evolving operational controls from reactive issue resolution to predictive performance management.
  • Identifying and institutionalizing leading and lagging metrics to proactively manage risk and performance.
What You Will Bring to the Team:
  • 20+ years of experience in transformation, strategy, or operations within Insurance Industry preferably P&C domain.
  • Proven leadership in managing large-scale, cross-functional transformation programs across multiple geographies in IT/ITES BPO Organization.
  • Deep understanding of insurance operations, regulatory landscapes, and digital technologies in North America, UK, and Australia.
Preferred Skills
  • Certification in Lean Six Sigma (Green Belt, Black Belt, or Master Black Belt)
  • Project management certifications (e.g., PMP, PRINCE2, Scrum) and insurance specific knowledge (e.g., AINS, CIP)
  • Strong knowledge of AI/ML frameworks and insurance-specific data models.

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