Process Excellence Specialist

2 weeks ago

Gurgaon, Haryana, India Boston Scientific Full time

About the Role

This role is an integral part of the Chief Information & Digital Office Strategy & Operations team, focusing on Strategy, Operations, and Culture across IT, Global Business Services, and Digital Enablement functions. As a Process Excellence Analyst II, you will drive the delivery of the value improvement strategy across the Global Business Services & Global IT organizations.

Responsibilities:

  • Support governance meetings by managing content coordination with designated Value Improvement leaders/representatives across service lines, periodic facilitation
  • Partner with Value Improvement leaders/points of contact and Service Delivery teams to establish a strong pipeline of process excellence projects to drive the global value improvement strategy and achieve operating income goals.
  • Facilitate best-in-class process excellence and value improvement trainings for employees at all levels.
  • Facilitate or participate in kaizen/ideation events to target key enterprise improvements to drive strategic business priorities.
  • Collaborate with leaders and their teams to inspire a continuous value improvement & process excellence culture by executing process improvement projects, methods, and tools.
  • Act as a change steward by encouraging and adopting new ways of looking at problems, processes, and solutions.
  • Make continuous improvement recommendations, lead, oversee, and influence others, in the continued improvements.

Requirements:

  • Bachelor's Degree in a related field and/or equivalent experience
  • 5+ years of overall business experience
  • 2+ years of Process Improvement/Lean related experience, Facilitative role, or Project Management
  • Proven results applying lean tools and methodologies in enterprise-wide and transactional environments and/or project management
  • Proven adaptability, comfortable with change, and with a demonstrated ability to react and respond to a fast-changing environment
  • Demonstrated ability to build strategic partnerships to shape, establish, communicate, and engage teams
  • Create a sense of energy, excitement, and personal commitment to the organization by empowering others, rewarding, and celebrating superior performance, and creating an inclusive workplace across global locations
  • Experience working with virtual, global, cross-functional teams
  • Demonstrated high degree of integrity, professionalism, and the ability to establish credibility
  • High sense of urgency and commitment to execution
  • Works effectively under minimal supervision, with the courage to make decisions, take ownership, and hold oneself accountable to results and works well under strict deadlines
  • Self-starter and entrepreneurial/consultant mindset
  • Excellent communication skills, both verbal and written
  • Excellent knowledge of Microsoft suites (MS Project, MS Teams, SharePoint, Excel, PowerPoint, Word, etc.)
  • Work mode: Hybrid (2-3 days at Gurgaon office location)

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