Branch Operations Manager
4 weeks ago
Job Description:
A leading financial services company is seeking an experienced and dynamic Branch Manager to lead our branch operations and drive business growth. The ideal candidate will be responsible for managing day-to-day activities, ensuring excellent client service, and achieving sales targets while fostering a positive work environment.
Key Responsibilities:
Branch Operations:
Oversee daily operations of the branch to ensure compliance with company policies and regulatory requirements. Implement operational procedures to enhance efficiency and effectiveness.
Team Management:
Recruit, train, and mentor branch staff to maximize performance and engagement. Conduct regular performance evaluations and provide constructive feedback.
Client Relationship Management:
Develop and maintain strong relationships with clients to understand their investment needs. Address client inquiries and resolve issues promptly to ensure high satisfaction.
Sales and Business Development:
Achieve sales targets by developing strategies to attract new clients and retain existing ones. Conduct market research to identify opportunities for growth.
Financial Management:
Monitor branch financial performance, including revenue, expenses, and profitability. Prepare and present reports on branch performance to senior management.
Compliance and Risk Management:
Ensure all activities comply with regulatory requirements and internal policies. Identify and mitigate operational risks to safeguard company assets.
Requirements:
Qualifications:
Bachelor's degree in Finance, Business Administration, or a related field (MBA preferred). 8 years of experience in stock broking or financial services with at least 5 years in a managerial role. Strong knowledge of financial markets, investment products, and regulatory frameworks. Proven track record of achieving sales targets and managing a team effectively. Excellent communication, interpersonal, and leadership skills. Proficient in using financial software and tools.
Benefits:
Salary up to 20 Lakh Per Annum, Performance-based Incentive.
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