Senior Guest Experience Leader

Job Overview:The Front Desk Coordinator is responsible for ensuring seamless operations at the front desk, providing exceptional customer service and administrative support.Key Responsibilities Include:Manage daily front desk activities, including check-ins/outs, billing, answering phone calls, emails, and responding to inquiries.Ensure accurate and...

SummaryTo assist the Front Office Manager in managing the day-to-day operation of the Guest Relations at the hotel.QualificationsMinimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel. Well developed communication and customer relations skills.

Role & responsibilitiesTour Management & StorytellingWelcome guests with warmth & enthusiasm at Eureka providing information about park operations / attractions and guide them to the Opening Ceremony.Assist guests in boarding the Vintage Bus (Studio Tour) or AC Bus (Star Experience Tour).Conduct scripted and engaging tours, adjusting dynamically to guest...

Senior People Experience LeaderWe are seeking a visionary leader who can craft exceptional people experiences, driving engagement and satisfaction throughout the organization.The ideal candidate will be able to think strategically, streamline processes, and optimize for results. They will use data-driven insights to inform decision-making, prioritize...

Unlock Your Potential as a Guest Experience ExecutiveJob Description:Coccolo, a heartwarming dining experience in the heart of Mohali, is not just about serving plates of pasta; it's about delivering unforgettable moments. As a Guest Experience Executive (Floor Captain), you will be responsible for crafting exceptional guest experiences that leave a lasting...

Ensures guest satisfaction and a positive experience by addressing inquiries, resolving complaints, and coordinating with other departments to meet guest needs. They are the primary point of contact for guests, anticipating their needs and managing guest services. This role also involves managing and training guest relations team members, and monitoring...

Senior Executive LeaderThe Senior Executive Leader role is a strategic position within an organization, requiring expertise in driving change and advising business leadership.Manage risk to safeguard the company's reputation and maintain its credibility in the market.Collaborate with business units to mitigate risks associated with people and legal...

Company DescriptionLocated in Shamshabad, Hotel Lakeview is hotel dedicated to providing personalized service combined with modern elegance.Our inviting rooms, equipped with modern amenities and a cozy ambiance, offer the epitome of comfort and relaxation.At Lakeview, we strive to create unique and memorable experiences for our guests, with every detail...

Guest Relations AmbassadorThis is a fantastic opportunity to showcase your exceptional hospitality skills and make every guest interaction truly unforgettable.The ideal candidate will be the face of our establishment, warm, professional, and attentive to detail. Key responsibilities include ensuring a lasting first impression with a warm welcome for each...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....