
Career Coach
2 days ago
About this role
This is a challenging and rewarding opportunity to connect with individuals who are eager to upskill and reskill in today's fast-paced job market.
As a Program Advisor, you will play a key role in helping these individuals achieve their career goals by providing personalized guidance and support throughout the enrollment process.
Your primary focus will be on building and managing a pipeline of leads that have expressed interest in our programs, and then guiding them through the enrollment process.
Key Responsibilities:
- Provide in-depth information about our world-class education programs to interested students via phone and email.
- Build relationships with potential students and understand their career aspirations and challenges.
- Guide learners through the enrollment process by following up and building urgency without being pushy.
- Adhere to the inside sales process, tools, and data management processes and workflow.
- Provide feedback to leadership on call quality, observed trends, and insights from student conversations.
Required Skills and Qualifications:
- 2+ years of inside sales/consultative selling experience with a consistent track record of exceeding targets in international Edtech markets.
- Excellent verbal, written communication, listening, and critical thinking skills.
- Strong phone presence.
- Comfortable making 120+ dials and/or emails a day to connect with warm leads.
- Experience using a CRM (Salesforce preferred).
- Growth mindset and ability to implement feedback.
- Demonstrated ability to manage and prioritize a large pipeline with different stages in the enrollment process that require follow-up.
- Ability to work remotely and hit metrics without being micromanaged.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- The opportunity to work with a talented team of professionals who share your passion for education and customer service.
- Ongoing training and development opportunities to help you grow in your career.
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