
Software Asset Management Professional
1 day ago
We are seeking a highly skilled professional to join our team as a Software Asset Management Specialist.
This role involves managing the entire lifecycle of software assets, including procurement, license management, compliance, renewals, and vendor coordination. The successful candidate will have strong collaboration skills and be able to work effectively with IT, procurement, legal, and desktop support teams.
- Software Request & License Management:
Process software requests via digital platforms.
Validate license availability and assign licenses through vendor portals (e.g., Microsoft 365, Autodesk).
Initiate license harvesting or procurement when required.
Maintain accurate records of license assignments, usage, and compliance. - Contract & Renewal Management:
Track contract expirations using dashboards (Asana, Remedy).
Coordinate with legal and procurement for contract reviews and renewals.
Ensure contracts are active and published before creating purchase orders (PR/POs).
Maintain documentation in Ariba and Remedy for audit readiness. - Procurement & Purchase Order (PO) Process:
Create and manage Purchase Requisitions (PRs) and POs in SAP.
Collaborate with the Center of Excellence (COE) for PR processing.
Ensure all approvals (gatekeeper, manager, cost center) are documented.
Track PO status and update stakeholders accordingly. - Vendor & Communication Management:
Use shared mailboxes for all vendor interactions.
Ensure all communications are tagged to relevant tickets.
Coordinate with vendors for quotes, license keys, and order confirmations. - Software Deployment & Packaging:
Coordinate with desktop engineering and local IT for software packaging and deployment.
Track deployment status and update tickets.
Manage add-ons and plugin deployments via Intune and Microsoft Entra. - Compliance & Audit:
Conduct regular license usage reviews and reclaim unused licenses.
Ensure all actions are documented for audit and compliance.
Support internal and vendor audits by providing accurate license data.
Required Skills & Qualifications:
- Bachelor's degree in IT, Business, or related field.
- 3–6 years of experience in Software Asset Management or IT Procurement.
- Proficiency in SAP, Ariba, Asana, Remedy (BMC Helix), and Microsoft 365 Admin Center.
- Strong understanding of software licensing models and compliance.
- Experience with vendor portals and contract management systems.
- Excellent documentation, communication, and stakeholder management skills.
- Ability to work independently and collaboratively in a global team environment.
Preferred Qualifications:
- ITIL Foundation or SAM certification (e.g., CSAM, ITAM).
- Experience with Intune, Microsoft Entra, and Azure Cost Management.
- Familiarity with audit processes and legal contract review.
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