Community Ambassador

3 days ago

Gandhinagar, Gujarat, India beBeeManagement Full time ₹ 40,00,000 - ₹ 80,00,000

Community Building Manager

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Job Overview:

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As a Community Building Manager, you will play a key role in creating and sustaining a dynamic, collaborative community. You will be responsible for ensuring an exceptional member experience, fostering engagement, and managing the day-to-day operations of the space.

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Key Responsibilities:

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  • Serve as the primary point of contact for members, ensuring all their needs are met in a timely manner.\
  • Address member inquiries and resolve issues quickly to maintain high satisfaction levels.\
  • Build and nurture strong relationships with members by actively understanding their requirements and feedback.\
  • Plan and organize networking events, workshops, and social gatherings to encourage collaboration.\
  • Facilitate meaningful connections and collaborations among members to strengthen the community.\
  • Foster an inclusive, positive, and supportive culture that celebrates diversity and engagement.\
  • Oversee day-to-day space operations, including reservations, vendor coordination, and resource allocation.\
  • Ensure that the coworking space remains clean, fully functional, and well-maintained at all times.\
  • Manage membership contracts, invoicing, and record-keeping to ensure smooth operations.\
  • Track and analyze data related to occupancy, space utilization, and member satisfaction to measure performance.\
  • Prepare detailed reports and share insights with management to support decision-making and operational improvements.\
  • Proactively identify and address member concerns with empathy and professionalism.\
  • Mediate conflicts and resolve disputes in a constructive manner to maintain a respectful and harmonious environment.\
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    • Strong communication and interpersonal skills to build relationships with diverse members and create a welcoming community.\
    • Organizational skills to manage the operations and events of the coworking space.\
    • Knowledge of coworking industry trends, community management best practices, and facility management.\
    • Good communication and interpersonal skills, including spoken and written English.\
    • Ability to work independently and as part of a team in a fast-paced environment.\
    • Proactive mindset with ownership and responsibility for assigned work.\
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      • Direct mentorship under senior leadership.\
      • Competitive salary package.\
      • Networking opportunities through professional events and meetups.\
      • Generous leave policy (vacation, sick, and personal days).\
      • Career growth and professional development opportunities.\
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