Customer Service Representative

12 hours ago


Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

Job Summary:

">We are seeking a dedicated customer service representative to join our team.">">">

Key Responsibilities:

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  1. ">
  2. Act as the primary point of contact for customers, addressing their inquiries and resolving issues in a timely and professional manner.">
  3. Collaborate with internal teams to identify and resolve customer complaints, ensuring a seamless experience.">
  4. Develop and maintain knowledge of our products/services, enabling effective communication and issue resolution.">
  5. Maintain accurate records of customer interactions, providing valuable insights for process improvements.">
  6. Contribute to the development of new processes and procedures, driving continuous improvement in customer satisfaction.">
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Requirements:

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  1. ">
  2. Graduate/PG degree from a recognized university.">
  3. Minimum 3 years of experience in tele calling-inbound roles, demonstrating strong communication and problem-solving skills.">
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