
Customer Service Representative
12 hours ago
Job Summary:
">We are seeking a dedicated customer service representative to join our team.">">">Key Responsibilities:
">- ">
- Act as the primary point of contact for customers, addressing their inquiries and resolving issues in a timely and professional manner.">
- Collaborate with internal teams to identify and resolve customer complaints, ensuring a seamless experience.">
- Develop and maintain knowledge of our products/services, enabling effective communication and issue resolution.">
- Maintain accurate records of customer interactions, providing valuable insights for process improvements.">
- Contribute to the development of new processes and procedures, driving continuous improvement in customer satisfaction.">
Requirements:
">- ">
- Graduate/PG degree from a recognized university.">
- Minimum 3 years of experience in tele calling-inbound roles, demonstrating strong communication and problem-solving skills.">
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