Customer Service Associate

18 hours ago

Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 16,000 - ₹ 18,000

Job Title: Customer Service Executive

About the Position:

We are seeking highly skilled and motivated professionals to take up the role of Customer Service Executive. The successful candidates will be responsible for addressing customer inquiries, providing support through calls, and ensuring customer satisfaction through effective communication.

Key Responsibilities:
  • Handle inbound calls from customers and resolve queries efficiently.
  • Maintain accurate call records and adhere to established procedures.
  • Ensure customer satisfaction through clear and concise communication.

The ideal candidate should possess excellent communication skills, a minimum of 12th pass or graduate education, and a maximum age limit of 34 years. We welcome both freshers and candidates with a minimum of six months experience in BPO services.

Language proficiency plays a significant role in this position, with non-lingual candidates receiving an annual salary of INR 16,000 and linguistic candidates receiving INR 18,000 per annum.

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