Business Development Liaison

3 weeks ago


Ujjain, Madhya Pradesh, India Svatantra Microfin Pvt. Ltd Full time
Relationship Officer - Collection

We are seeking a skilled Relationship Officer - Collection to foster strong relationships with our customers at Svatantra Microfin Pvt. Ltd. This role requires a strategic thinker who can identify opportunities to enhance customer satisfaction and loyalty.

Key Responsibilities
  • Develop a deep understanding of customer needs and preferences to create tailored solutions.
  • Identify key decision-makers in client companies to build lasting relationships.
  • Respond promptly and effectively to customer complaints, ensuring a positive experience.
  • Collaborate with the sales team to identify and pursue upselling and cross-selling opportunities.
  • Promote high-quality sales, supply, and customer service processes to drive business growth.
  • Focus on retaining customers and renewing contracts to maintain a strong customer base.
  • Proactively engage with potential customers to establish new relationships.
  • Stay informed about competitors to stay ahead in the market.

This role offers a unique opportunity to make a meaningful impact on our customers' experiences and contribute to the growth of Svatantra Microfin Pvt. Ltd.



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