Dynamics CRM Solutions Architect
2 days ago
The role of Dynamics CRM Solutions Architect at Mastek is a critical position that requires an individual with in-depth technical expertise, robust architectural understanding, and profound business knowledge. The ideal candidate will possess 6+ years of experience in information technology, specifically in CRM solutions, with a proven track record of implementing multiple successful Dynamics CRM projects.
Key Responsibilities- Solution Architecture & Design:
- Develop and articulate a clear architectural vision for the Dynamics CRM implementations.
- Design comprehensive CRM solutions that meet business requirements and align with organizational goals.
- Create low-level technical design documents and architectural blueprints.
- Implementation & Integration:
- Implement CRM systems, ensuring seamless integration with existing IT infrastructure.
- Work on developing data migration processes for the transfer of existing data into the new CRM system.
- Technology Leadership & Strategy:
- Stay abreast of the latest CRM trends, tools, technologies, and best practices.
- Implement the technology strategy and roadmap for CRM solutions.
- Collaboration & Communication:
- Work closely with business stakeholders to gather requirements and translate them into CRM functionalities.
- Act as the primary point of contact for all technical aspects of Dynamics CRM projects.
- Foster strong relationships with third-party vendors and service providers.
- Quality Assurance & Troubleshooting:
- Ensure solutions are robust, scalable, and secure through rigorous testing and quality assurance processes.
- Diagnose and troubleshoot system issues, offering long-term resolutions.
- Training & Documentation:
- Develop and deliver training sessions for end-users and administrative teams.
- Write comprehensive documentation, including user manuals, technical guides, and process workflows.
The salary for this position is estimated to be around ₹20-25 lakhs per annum, considering the location and industry standards.
Requirements- Experience:
- 6+ years of experience in information technology, with a significant focus on CRM solutions.
- In-depth experience in Microsoft Dynamics CRM development and implementation.
- Proven track record of implementing multiple successful Dynamics CRM projects.
- Skills:
- Extensive knowledge of CRM product roadmap and design.
- Proficiency in Microsoft Dynamics CRM, including configuration, customization, and extension.
- Strong understanding of enterprise integration patterns and tools.
- Expertise in .NET, C#, SQL, JavaScript, and other relevant technologies.
- Education:
- Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
- Soft Skills:
- Outstanding communication and interpersonal skills.
- Strong development capabilities with experience in mentoring and guiding teams.
- Ability to manage multiple priorities in a fast-paced environment.
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