Retail Operations Director

1 day ago


Lucknow, Uttar Pradesh, India beBeeLeader Full time ₹ 9,00,000 - ₹ 12,00,000

About the Opportunity

The ideal candidate will oversee store operations, manage performance, and deliver exceptional customer service.

Key Responsibilities:

  • Manage day-to-day store activities, ensuring high levels of customer satisfaction.
  • Maintain accurate reports to track progress and identify areas for improvement.
  • Ensure effective stock planning and availability.
  • Adhere to established standards and procedures.
  • Promote the right mix of products and services.
  • Implement visually appealing store displays.
  • Analyze market trends and intelligence to enhance business performance.
  • Conduct team reviews and briefings.
  • Oversee deliveries and store audits.
  • Address escalated issues promptly.
  • Foster a positive work environment.
  • Serve as a role model, demonstrating attention to detail and business acumen.
  • Demonstrate excellent communication and customer handling skills.
  • Require experience in premium brand or upmarket segment stores.
  • Must have led a team of at least 10 members for 2-3 years.
  • Proficient in using computers, especially reporting and data analysis in Excel.
  • Exhibit strong leadership, analytical, and problem-solving skills.
  • Conflict resolution and strategic thinking are essential.
  • Able to multitask and be creative.

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