Customer Experience Agent
2 weeks ago
We are seeking a highly skilled and motivated Customer Experience Agent to join our team at Bark. As a Customer Experience Agent, you will be the first point of contact for our professionals and customers, providing exceptional support and resolving queries promptly.
Key Responsibilities- Provide product expertise and assist professionals with any queries they may have
- Respond to emails from professionals and resolve their queries efficiently
- Use the Zendesk ticketing system to reply to emails and resolve customer issues
- Handle unresolved customer questions and ensure satisfactory resolution
- Ensure high service delivery and customer satisfaction levels
- Strong spoken and written English with a clear and confident communication style
- Problem-solving skills and attention to detail
- Experience in an international process and handling both calls and emails
- Driven and motivated with a great work ethic and eagerness to learn and progress
- Competitive CTC of Rs.3.25 LPA fixed + commissions
- Healthcare insurance and 40 paid days off per year
- Individual learning budget and corporate gym pass
- Monthly office lunch and fully stocked snack corner
- Quarterly team outings and a dynamic, exciting work environment
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Customer Experience Agent
3 days ago
Mumbai, Maharashtra, India Bark Full timeCustomer Experience AgentAt Bark, we are seeking a highly skilled and motivated Customer Experience Agent to join our team. As a Customer Experience Agent, you will be responsible for providing excellent customer service to our professionals and clients, responding to emails and resolving queries promptly.ResponsibilitiesFirst point of contact for our...
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Senior Cargo Customer Service Agent
2 weeks ago
Mumbai, Maharashtra, India Qatar Duty Free Full timeJob Title: Senior Cargo Customer Service AgentJob Summary:We are seeking a highly skilled and experienced Senior Cargo Customer Service Agent to join our team in Mumbai, India. The successful candidate will be responsible for providing exceptional customer service, ensuring smooth cargo operations, and contributing to the growth and success of our cargo...
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Core Agent
2 weeks ago
Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is...
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Fulfillment Agent-Schedule Coordinator
2 weeks ago
Mumbai, Maharashtra, India Etraveli AB Full timeJoin Etraveli Group as a Fulfillment Agent-Schedule AgentEtraveli Group is a leading company in the tech solutions and fulfillment capabilities for online sales of flights. We strive to make the world smaller for our customers and bigger for our people. Our diverse team of passionate professionals is what makes us the industry's tech wonder and the best in...
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Travel Agent
2 weeks ago
Mumbai, Maharashtra, India Etraveli Group Full timeAbout Etraveli GroupEtraveli Group is a leading company in the tech solutions and fulfillment capabilities for online sales of flights. We strive to make the world smaller for our customers and bigger for our people.Job DescriptionWe are seeking enthusiastic and ambitious individuals to join our dynamic customer support team. As a Travel Agent, you will be...
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Core Agent
2 weeks ago
Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe in recognizing familiar faces, welcoming new ones, and treating everyone with the same...
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Travel Agent, Claims Specialist
2 weeks ago
Mumbai, Maharashtra, India Etraveli Group Full timeJob Title: Travel Agent, Claims SpecialistEtraveli Group is a leading company in the travel industry, providing innovative solutions and fulfillment capabilities for online sales of flights. Our team is dedicated to solving complexity and connecting millions of flights and travelers across the globe.We are seeking a highly skilled Travel Agent, Claims...
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Mumbai, Maharashtra, India Logitech Full timeAbout Our Team:Logitech's Customer Experience team aims to deliver exceptional experiences through speed, accuracy, and quality. We foster relationships, prompt loyalty, and drive growth.Job Summary:The Junior CX Digital Content Developer will support the creation of engaging content under the guidance of the CX Digital Content Developer. This role requires...
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Fulfillment Agent-Schedule Change Specialist
2 weeks ago
Mumbai, Maharashtra, India Etraveli Group Full timeAbout Etraveli GroupEtraveli Group is a leading company in the tech solutions and fulfillment capabilities for online sales of flights. We strive to make the world smaller for our customers and bigger for our people.Job DescriptionWe are seeking enthusiastic and ambitious individuals to join our team as Fulfillment Agents. As a Fulfillment Agent, you will be...
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Digital Content Developer
2 days ago
Mumbai, Maharashtra, India Logitech Full timeAbout Customer Experience: The Customer Experience team at Logitech focuses on delivering exceptional customer service and orchestrating experiences that build relationships and drive growth. Our goal is to provide world-class CX with speed, accuracy, and quality of responses, while being an extension to each of our Brands and deploying strategies that allow...
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Digital Content Developer
2 weeks ago
Mumbai, Maharashtra, India Logitech Full timepbAbout Customer Experience at Logitech/b/ppThe Customer Experience team at Logitech is dedicated to delivering world-class CX with speed, accuracy, and quality of responses. We strive to be an extension to each of our Brands while deploying strategy that allows us to scale with agility. We advocate for the customer and the company, promoting equality,...
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Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India SummitNext Technologies Sdn Bhd Full timeJob Title: Call Center Sales AgentAt Summit Next Technologies Sdn Bhd, we are seeking a highly skilled and motivated Call Center Sales Agent to join our team. As a Call Center Sales Agent, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Deescalate situations involving dissatisfied...
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Digital Content Developer
1 week ago
Mumbai, Maharashtra, India Logitech Full timeAbout Customer Experience at LogitechThe Customer Experience team at Logitech is dedicated to delivering world-class customer service that builds relationships, prompts loyalty, and drives growth. We strive to be an extension of our Brands, deploying strategy that allows us to scale with agility. We advocate for the customer and the company, operating with...
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Digital Content Developer
2 weeks ago
Mumbai, Maharashtra, India Logitech Full timeAbout Customer Experience at LogitechThe Customer Experience team at Logitech is dedicated to delivering world-class customer service that builds relationships, prompts loyalty, and drives growth. We strive to be an extension of our Brands, deploying strategy that allows us to scale with agility. We advocate for the customer and the company, promoting...
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Travel Agent
2 weeks ago
Mumbai, Maharashtra, India WNS Global Services Full timeJob DescriptionWe are seeking a highly skilled and experienced Travel Agent to join our team at WNS Global Services.Key Responsibilities:Working knowledge of Farefiling/PRA/CRA/GDS/Amadeus/Galileo platforms is an added advantage.Experience in booking reservations, cancellation of reservations, and fare calculations will be an added advantage.Candidates with...
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Travel Agent
2 weeks ago
Mumbai, Maharashtra, India WNS Global Services Full timeJob DescriptionWe are seeking a highly skilled and experienced Travel Agent to join our team at WNS Global Services.Key Responsibilities:Working knowledge of Farefiling/PRA/CRA/GDS/Amadeus/Galileo platforms is an added advantage.Experience in booking reservations, cancellation of reservations, and fare calculations will be added advantages.Candidates with...
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Travel Agent, Claims Specialist
2 weeks ago
Mumbai, Maharashtra, India Etraveli Group Full timeAbout Etraveli GroupEtraveli Group is a leading company in the online travel industry, providing tech solutions and fulfillment capabilities for online sales of flights. We strive to make the world smaller for our customers and bigger for our people.Job SummaryWe are seeking a skilled Travel Agent, Claims Specialist to join our team. The successful candidate...
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Mumbai, Maharashtra, India Qatar Duty Free Full timeWe are seeking a highly skilled Senior Cargo Customer Service Agent to join our team in Mumbai, India.The selected candidate will be responsible for providing exceptional customer service functions in liaison with relevant stakeholders while contributing towards meeting and exceeding set targets. Ensuring the smooth operation flow of cargo through acceptance...
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Dutch or Flemish Administrative Agent
2 weeks ago
Mumbai, Maharashtra, India Recruit4Work SL Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Dutch or Flemish Administrative Agent to join our team in Casablanca, Morocco. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and resolve issues related to...
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Customer Service Director
2 weeks ago
Mumbai, Maharashtra, India Titan Jet Care Service Limited Full timeJob OverviewWe are seeking a seasoned Customer Service Manager to lead our customer service team and drive exceptional customer experiences.Key ResponsibilitiesDevelop and implement customer service strategies to enhance customer satisfaction and loyalty.Lead a team of customer service agents to provide timely and effective resolutions to customer...