Technical Operations Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeAutomation Full time ₹ 8,00,000 - ₹ 10,00,000

TechOps Executive

Role Overview:

This is a hybrid position that combines infrastructure management with IT execution. As a Tech Operations Manager, you will ensure our systems, hardware, tools, and services are running securely, reliably, and efficiently.

Key Responsibilities:

  • System Monitoring & Support:
  • Monitor uptime, system health, and performance across development and production environments.
  • Troubleshoot issues (local and remote) across OS, software, network, and cloud systems.
  • Collaborate with DevOps teams to resolve recurring issues.
  • Infrastructure, Security & Automation:
  • Configure machines, access controls, and user permissions for new and existing team members.
  • Support secure practices such as system hardening, OS patching, and routine compliance audits.
  • Contribute to infrastructure improvements and documentation.
  • Hardware, Tools & Vendor Management:
  • Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs.
  • Work with vendors for equipment purchases, service warranties, and support escalations.
  • Track inventory, machine handovers, and replacement cycles using internal systems.
  • Team Enablement & Documentation:
  • Act as a first point of contact for internal TechOps requests.
  • Maintain internal documentation, runbooks, and asset registers.
  • Collaborate cross-functionally with HR, Finance, and Engineering to ensure smooth operational workflows.

Requirements:

  • 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance.
  • Hands-on experience with Linux/macOS systems, basic networking, and cloud services (AWS/GCP).
  • Familiarity with monitoring/logging tools and remote access tools.
  • Exposure to CI/CD tools, Git, basic scripting, or task automation.
  • Strong coordination, follow-up, and communication skills – especially with remote teams and external vendors.
  • Ability to juggle multiple requests and still maintain system hygiene and documentation.

Benefits:

  • Build scalable products: Work on innovative solutions that scale to global audiences.
  • Be part of AI-native product development: Integrate AI tools into how we design, build, and ship.
  • Global exposure: Collaborate directly with US-based startups, VCs, and product teams.
  • Learn quickly: Small, elite teams with zero bureaucracy and high ownership.
  • See your impact: Every decision you make will shape user experience and business outcomes.

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