Front Desk Associate

4 days ago


Indore, Madhya Pradesh, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000

Job Overview

As a Front Desk Associate, you will be the first point of contact for our customers and play a vital role in creating a welcoming atmosphere.

Key Responsibilities:

  • Customer Service: Greet and welcome customers with warmth and professionalism, assist them with initial inquiries, and direct them to the appropriate staff. Provide information about ongoing offers and policies.
  • Hosting and Greeting: Ensure every customer feels valued and receives personalized attention. Maintain a welcoming atmosphere, ensuring customer comfort.
  • Vendor Coordination: Handle inquiries and coordinate with vendors for orders, deliveries, and other requirements. Maintain records of vendor interactions and ensure timely follow-ups.
  • Showroom Support: Manage phone calls, emails, and appointments efficiently. Ensure customer and vendor documentation is accurately recorded and organized. Assist in maintaining cleanliness and organization in the reception area.
  • Administrative Duties: Maintain a log of daily customer footfall and share reports with management. Support the sales team with additional tasks such as scheduling customer follow-ups or preparing reports.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of administrative procedures.
  • Organizational and time management skills.

Benefits:

  • A competitive salary package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

What We Offer:

  • A chance to work in a customer-focused environment.
  • The opportunity to develop your skills and expertise.
  • A collaborative and inclusive workplace culture.


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