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Front Desk Receptionist

2 weeks ago

Mahalaxmi Nagar Indore Madhya Pradesh, India UDAAN THE 7 HABITS FOUNDATION SCHOOL Full time

The Front Desk Counselor serves as the first point of contact for students, parents, and visitors. The role involves providing administrative support, managing communication, assisting with counseling, and ensuring that all front desk activities run smoothly and efficiently. The counselor should foster a welcoming environment while maintaining professionalism and confidentiality.

**Key Responsibilities**:

- **Student & Parent Interaction**:

- Greet and welcome students, parents, and visitors with a positive and professional demeanor.
- Answer queries from parents and students regarding school programs, schedules, admissions, and other school-related matters.
- Assist in resolving concerns and directing individuals to appropriate departments or staff members.
- **Communication Management**:

- Schedule appointments for counseling sessions, parent-teacher meetings, or school visits.
- Maintain a communication log for tracking interactions and follow-ups.
- **Administrative Support**:

- Maintain records of student appointments, attendance, and other administrative documentation.
- Handle incoming and outgoing mail, ensuring proper distribution.
- Update school notices, announcements, and relevant information at the front desk and bulletin boards.
- **Counseling Assistance**:

- Provide initial counseling and emotional support to students experiencing stress or personal issues.
- Schedule counseling sessions with the school counselor or external professionals.
- Maintain confidentiality of student information, ensuring a safe and respectful environment for discussing sensitive matters.
- **School Event Support**:

- Assist in organizing school events, orientations, workshops, or parent-teacher meetings.
- Coordinate logistics, provide necessary materials, and support event coordination from the front desk.
- **Record Keeping**:

- Keep accurate records of student queries, counseling sessions, and administrative details.
- Update the database of student information and appointments as necessary.
- Ensure that all information is properly filed and organized.
- **Confidentiality and Security**:

- Ensure confidentiality of student and school information at all times.
- Monitor school premises and ensure that only authorized personnel or visitors are allowed on the premises.
- Adhere to school policies regarding safeguarding and the welfare of students.
- **Collaboration and Teamwork**:

- Work closely with teachers, counselors, and administrative staff to support the overall functioning of the school.
- Provide support during school admissions, orientation programs, and open houses.
- Participate in team meetings and training as needed.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 12/01/2025
Expected Start Date: 13/01/2025