Senior Account Manager

1 day ago


Bengaluru, Karnataka, India Coffee Beans Full time
Coffee Beans is a pioneering consulting services company that specializes in high-end technology, product, and process solutions. With a strong presence in the industry since 2017, we help our clients achieve significant quality improvements through impactful product launches, process simplification, and competency development.

We utilize cutting-edge technologies to assist our clients in creating superior products and delivering exceptional customer value. Our data-driven solutions and AI-based products cater to businesses operating in diverse product categories and service domains.

As a Senior Account Manager, you will play a vital role in nurturing and expanding our existing client relationships. Your key responsibilities will include maximizing revenue opportunities, ensuring client satisfaction, and identifying new avenues for business growth.

Key qualifications for this role include:

- A bachelor's degree (Engineering preferred)

- 12+ years of experience working in the IT industry

- 6+ years of experience as an Account/Client Manager

- Good understanding of SDLC and Agile methodologies

- Strategic thinker with the ability to build and leverage executive relationships to drive sales

- Proven experience of meeting revenue targets and account growth

- Experience working in the Technology consulting and services industry

- Strong business acumen to understand client's technical needs and translate it to solutions

- Exceptional communication, negotiation, and interpersonal skills

- Willingness to learn and grow

This role requires a deep understanding of software project delivery processes and a proven track record in account management. You will collaborate with the sales and delivery teams to ensure client needs are met and exceeded. Your primary focus will be on cultivating and maintaining strong relationships with client stakeholders, identifying upsell and cross-sell opportunities within existing accounts, and developing and executing account plans to maximize revenue and profitability.

The ideal candidate will have experience working in the Technology consulting and services industry and possess strong business acumen to understand client's technical needs and translate them into solutions. The salary range for this position is $120,000 - $150,000 per annum, depending on experience.

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