Chief Insurance Operations Manager

7 hours ago

Nashik, Maharashtra, India beBeeInsurance Full time ₹ 4,00,000 - ₹ 8,00,000
Group Insurance Manager

Overview:

The Group Insurance Manager plays a pivotal role in overseeing all insurance operations across the dealership network, encompassing new business acquisition, renewals, claims management, compliance adherence, and team performance evaluation.

This key position focuses on maximizing insurance penetration, enhancing customer satisfaction, and ensuring profitability in line with OEM and regulatory standards.

Insurance Business Growth:
• Drive insurance sales for new vehicle purchases, renewals, and third-party customers.
• Achieve monthly and annual insurance sales targets across all dealership outlets.
• Develop strategies to increase insurance penetration ratio and profitability.

Relationship Building and Customer Experience
• Foster strong relationships with insurance companies, surveyors, and finance partners.
• Ensure seamless customer experience in insurance policy issuance, endorsements, and claims processing.
• Handle escalated insurance-related complaints and provide effective resolutions.

Awareness and Team Management
• Conduct awareness programs for customers on the benefits of genuine insurance.
• Lead, train, and monitor Insurance Executives across all branches.
• Set targets, review performance, and ensure high productivity levels.

Operations and Compliance
• Ensure adherence to OEM guidelines, dealership policies, and regulatory requirements.
• Monitor timely issuance of policies, documentation accuracy, and claim settlements.
• Maintain proper MIS reports on sales, renewals, and claims for management review.
• Track competitor insurance offers and suggest competitive strategies.

Key Requirements
• Graduate / MBA preferred, with 6–10 years of experience in insurance sales (at least 3+ years in automobile dealership insurance).
• Strong knowledge of motor insurance, renewals, endorsements, and claims handling.

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