
Patient Care Operations Director
1 week ago
We are seeking a skilled professional to lead and manage both Outpatient and Inpatient services, focusing on operational excellence and patient satisfaction. The successful candidate will be responsible for formulating and implementing standardized processes and procedures for Front Office, Admission, and Discharge operations.
The ideal candidate will have strong experience in managing both Outpatient and Inpatient services, including admissions, discharge, and front office operations. They will also possess excellent leadership skills, with the ability to lead large teams, ensure effective manpower planning, and drive training & development initiatives.
The role requires a deep commitment to delivering seamless, efficient, and high-quality patient experiences across all touchpoints. The successful candidate will also need to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.
Key Skills and Qualifications- Educational Background: Master's/Bachelor's in Hospital Administration, Healthcare Management, Nursing, or related field.
- Operational Expertise: Strong experience in managing both Outpatient and Inpatient services, including admissions, discharge, and front office operations.
- Leadership & People Management: Proven ability to lead large teams, ensure effective manpower planning, and drive training & development initiatives.
- Patient-Centric Approach: Deep commitment to delivering seamless, efficient, and high-quality patient experiences across all touchpoints.
- Strategic & Collaborative Mindset: Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.
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