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Regional Excellence Leader

3 weeks ago

Agartala, Tripura, India beBeeOperations Full time ₹ 14,40,000 - ₹ 21,56,000
Head of Regional Operations

The role encompasses strategic leadership and operational excellence in the Guwahati region.

This includes driving process efficiency, enhancing customer satisfaction, and ensuring overall regional success through effective execution.

Key Responsibilities:

  • Lead and manage regional operations to ensure consistent productivity.
  • Drive operational strategies aligned with business goals.
  • Monitor and manage regional budgets and resource allocation.
  • Analyze key performance indicators (KPIs) and present data-driven insights to leadership.
  • Identify opportunities for process improvement to enhance service delivery.
  • Coordinate cross-functional activities with various teams.
  • Evaluate compliance with policies and industry best practices.
  • Build, mentor, and manage a high-performing regional team.
  • Support regional expansion plans and business development efforts.
  • Serve as the key point of contact for all regional escalations and stakeholder management.

Required Skills and Competencies:

  • Strong knowledge and experience in operations management.
  • Expertise in budgeting, cost control, and financial planning.
  • Excellent analytical and problem-solving skills.
  • Proven leadership and team management abilities.
  • Strong communication and interpersonal skills.
  • Able to thrive in a fast-paced environment.
  • Proficiency in using data analytics tools and MS Office Suite.
  • Familiarity with ERP or operations management systems.
  • Decision-making agility with a strategic mindset.
  • Able to work collaboratively with internal teams and external stakeholders.

Education and Experience:

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • PREFERRED: MBA or equivalent postgraduate degree.
  • MINIMUM 710 years of relevant experience in operations, with at least 3 years in a leadership role.
  • Experience in the technology or services industry is a plus.