Soft Skills Trainer

3 weeks ago

Agartala TR IN Dhruvsatya Center for Personal Transformation Pvt. Ltd. Full time

Trainer Profile - Soft Skills Trainer for Customer Attendants Training IOCL HPCL BPCL Position Customer Attendant trainer for IOCL HPCL BPCL Age Range 20 - 50 years Location of Work Agartala extensive travel required Role Overview We are looking for dynamic and experienced trainers to deliver impactful behavioral and sales-oriented training for Customer Service Attendants CSAs at retail outlets of IndianOil HPCL and BPCL The role involves equipping attendants with essential soft skills promoting premium product sales and reinforcing workplace safety practices in line with oil industry standards Key Responsibilities Conduct engaging training sessions for CSAs at petrol pumps across North East India Odisha Deliver modules on behavioral soft skills customer service excellence sales promotion and safety measures Use effective training techniques including PowerPoint presentations group discussions and role plays to ensure learning transfer Promote adoption of digital tools including IOCL Sampark App and other internal platforms Ensure training is delivered in local language s with complete fluency read write speak Travel extensively to cover multiple retail outlet locations as scheduled Qualifications Experience Graduate in any discipline mandatory 3 - 5 years experience as a trainer preferably in IOCL HPCL BPCL or other oil energy sector organizations Proven expertise in soft skills development sales promotion techniques and safety awareness training Skills Competencies Strong communication facilitation and interpersonal skills Excellent command of local language s of the North East region essential Proficiency in MS Office PowerPoint Excel and training applications Ability to connect with participants and drive behavioral change High energy adaptability and willingness to travel extensively Remuneration Attractive compensation package based on experience and suitability Final remuneration will be decided after screening and evaluation Job Type Contractual Temporary Pay 11 293 11 - 34 309 05 per month Work Location In person

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