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Booking Coordinator

3 weeks ago

Jodhpur, Rajasthan, India beBeeReservation Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Reservations Executive

The ideal candidate will be responsible for assisting customers with ZHotel bookings, managing reservations, providing information on availability and pricing, and supporting smooth operational coordination.

  • Assist customers with ZHotel bookings by sharing property details, availability, and pricing
  • Handle calls, messages, and inquiries from potential guests or partners
  • Manage and update reservation records, ensuring accuracy and timeliness
  • Coordinate with internal teams (Sales, Operations, Property Managers) for booking confirmations
  • Provide follow-up and support on customer queries and resolve concerns proactively
  • Maintain daily records of reservations, changes, cancellations, and feedback
  • Upsell relevant options based on availability and customer needs
  • Support reservation reporting and contribute to enhancing booking efficiency
Key Skills:
  • Bachelor's degree in Hospitality, Business Administration, or a related field
  • Proven experience in reservations, sales, or customer service, preferably in the hospitality industry
  • Excellent negotiation and communication skills
  • Strong customer service orientation with a focus on delivering exceptional experiences
  • Ability to analyze market trends and adapt pricing strategies accordingly
  • Proficient in using reservation management software and tools
  • Detail-oriented with strong organizational and multitasking abilities
  • Ability to work effectively in a team environment and under pressure
Why Work With Us:

At our company, we foster growth and personal development. Our founders believe that potential, not just pedigree, is the key to success, and that is why they built the company around the principle of thinking like an owner.