Senior CRM Solutions Specialist
1 week ago
We are seeking a highly skilled SAP Configuration and Development Specialist to join our team at Aritha Consulting Services Pvt. Ltd.
Key Responsibilities:- Configuration of SAP systems to support business requirements using Web UI Configuration tool set
- Development of custom applications by enhancing standard CRM components leveraging CRM Web UI framework concept and SAP CRM related tools
- Development and utilization of test plans and tools to ensure thorough testing of programs before installation
- Understanding of overall business flow, application of knowledge to assigned projects, and provision of support for troubleshooting production issues
- Creation of technical specifications for ABAP development
- Solution of problems, analysis of situations, and creation of impact on organization in all project phases
- Leadership or participation in project teams to meet objectives
- Implementation and operation of SAP CX systems in Sales, Services, Marketing, and Commerce, as well as integration
- Participation in analyzing, optimizing, and designing existing and new business processes, systems, and applications
- Consultation and administration of cloud-based and data center-based CRM systems
- Responsibility for 1st level support process and planning/implementation of user training for software landscape users
- Collaboration in future-oriented Digitalization projects
Competitive Salary: $120,000 - $150,000 per year
Requirements:- Prior experience leading SAP CRM NetWeaver upgrades
- At least 5 years of functional SAP project management experience in SAP CRM/ECC modules
- Completion of studies in computer science/business informatics or comparable qualification
- Multiple years of professional experience in comparable position, preferably in support or consulting area
- Experience in consulting and operation of SAP CRM systems and related modules
- Knowledge of API (e.g. REST; SOAP)
- Good understanding of IT relevant processes
- Must have good understanding of business processes, particularly financial shared services
- Excellent customer facing and soft skills, solution oriented, looking for win-win opportunities
- Experience in managing multiple initiatives
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