Senior CRM Operations Specialist
2 weeks ago
At CoinDCX, we're seeking an experienced Senior CRM Operations Specialist to join our team. As a key member of our customer service unit, you will play a vital role in ensuring seamless interactions between our users and the chatbot system.
Responsibilities:- Design and implement node-wise chatbot flows to deliver exceptional user experiences.
- Build and manage SOS alert systems and metric reporting dashboards to track customer and agent performance.
- Optimize workflow assignment logic, rules configurations, and disposition setups to enhance agent efficiency.
- Identify and resolve bugs, collaborating closely with the support team for continuous feedback and improvement.
- Monitor key performance metrics, proposing solutions to enhance agent productivity.
- Strong understanding of chatbot creation, metrics reporting, and CRM workflow management.
- Proven ability to identify issues and proactively implement solutions.
- Experience in collaborating with cross-functional teams for system optimization.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Ability to work effectively under tight deadlines and juggle multiple assignments simultaneously.
We offer a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience. Additionally, you'll enjoy a dynamic and inclusive work environment that fosters growth and learning opportunities.
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Cloud CRM Data Quality Expert
2 weeks ago
Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeJob OverviewAt Cloud Analogy CRM Specialist Limited, we are seeking an experienced Data Quality Developer to join our team. As a key member of our data quality team, you will play a crucial role in ensuring the accuracy and integrity of our customer data.About the RoleWe are looking for a skilled professional with 4-5 years of SQL development experience to...
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Cloud Governance Specialist
2 weeks ago
Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeRole SummaryWe are seeking an experienced Cloud Analogy CRM Specialist Limited professional to join our team as a Cloud Governance Specialist. This role will be responsible for ensuring the effective and efficient deployment of Data Quality solutions for various clients, accounts, and business lines. The ideal candidate will have a strong background in...
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Cloud Data Governance Specialist
2 weeks ago
Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeJob DescriptionWe are seeking a highly skilled Data Governance Specialist to join our team at Cloud Analogy CRM Specialist Limited. As a key member of our organization, you will play a crucial role in ensuring the quality and integrity of our data.Key Responsibilities:- Collaborate with global teams to develop, test, and deploy data quality solutions.-...
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Cloud Data Development Specialist
1 week ago
Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeJob Overview: CLOUD ANALOGY CRM SPECIALIST LIMITED seeks an experienced data developer to fill a key role in our organization. The ideal candidate will possess a strong background in data development, with expertise in Python and various cloud technologies. This position requires hands-on experience in building data pipelines and designing data management...
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Post-Sale CRM Operations Specialist
3 weeks ago
Bengaluru, Karnataka, India Garudachala Estates Pvt Ltd Full timeGarudachala Estates Pvt Ltd is a leading real estate company seeking an experienced Post-Sale CRM Operations Specialist to join their team.The ideal candidate will have a strong understanding of real estate processes and proven track record of managing post-sale customer relationships effectively.Responsibilities:Respond to client inquiries, concerns, and...
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Cloud Architect
1 month ago
Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full timeOverviewWe are seeking an experienced Cloud Data Developer to work with our team at CLOUD ANALOGY CRM SPECIALIST LIMITED. The ideal candidate will have a strong background in data development, with expertise in Python and various cloud technologies. This role requires hands-on experience in building data pipelines and designing data management solutions that...
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Senior IT Operations Specialist
2 weeks ago
Bengaluru, Karnataka, India The Nielsen Company Full timeThe Nielsen Company is seeking a highly skilled Senior IT Operations Specialist to join our team. This role will play a critical part in ensuring the smooth operation of our IT systems, and we are offering an estimated salary of $120,000 - $150,000 per year.About The JobAs a Senior IT Operations Specialist, you will be responsible for leading the incident...
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CRM Specialist
3 days ago
Bengaluru, Karnataka, India BHIVE Workspace Full timeRole OverviewWe are seeking a skilled CRM Specialist to join our dynamic team. As a CRM Specialist, you will play a crucial role in managing and optimizing our customer relationship management systems, focusing on our client database.
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Senior Financial Operations Specialist
2 weeks ago
Bengaluru, Karnataka, India JLL Full timeJob SummaryWe are seeking a skilled Senior Financial Operations Specialist to join our team. This role will be responsible for managing financial operations, ensuring accurate and timely financial reporting, and providing administrative support to the facilities and engineering management teams.
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Data Analytics Specialist for Salesforce CRM
2 weeks ago
Bengaluru, Karnataka, India Ubique Systems Full timeJob Title: Data Analytics Specialist for Salesforce CRMAbout Us: Ubique Systems is a leading provider of innovative solutions in the Salesforce ecosystem.Salary: $120,000 - $180,000 per year, depending on experience and qualifications.Job Description: We are seeking an experienced Data Analytics Specialist to join our team. As a Data Analytics Specialist,...
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Senior Financial Operations Specialist
2 weeks ago
Bengaluru, Karnataka, India State Street Full timeJob Title: Senior Financial Operations SpecialistWe are seeking a highly skilled Senior Financial Operations Specialist to join our team at State Street. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our organization.About the Role:Perform month-end, quarter-end, and year-end close processes to ensure...
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Senior Sales Operations Specialist
1 day ago
Bengaluru, Karnataka, India Ascendion Full timeJob OverviewAscendion, an ally for enterprise digital innovation, is seeking a Senior Sales Operations Specialist to join their team. This role will play a critical part in the company's success by providing exceptional sales support and analysis.
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Data Operations Specialist
3 weeks ago
Bengaluru, Karnataka, India JFrog Full timeAbout the RoleWe are seeking a highly skilled Data Operations Specialist to join our team at JFrog in Bangalore, India.Job DescriptionThis is a Sales role with an estimated salary of ₹8,50,000 - ₹12,00,000 per annum. As a Data Operations Specialist, you will be responsible for maintaining the integrity and quality of our data within the CRM system.Data...
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Senior Revenue Operations Professional
1 month ago
Bengaluru, Karnataka, India Epsilon Full timeJob Title: Senior Offshore Revenue Operations SpecialistThe Senior Offshore Revenue Operations Specialist role is a key contributor to Epsilon's offshore Revenue Operations team. Responsibilities include development and support of standard Revenue Operations reporting and dashboards, as well as standard periodic data integrity checks.Responsibilities:Develop...
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Bengaluru, Karnataka, India Biocon Full timeJob TitleSenior Formulation and Commercial Operations SpecialistAbout the RoleWe are seeking an experienced Senior Formulation and Commercial Operations Specialist to join our team at Biocon. The successful candidate will be responsible for ensuring business continuity by keeping close track of all projects, updating tracking documents, and collaborating...
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Digital Operations Specialist
2 weeks ago
Bengaluru, Karnataka, India Wipro Digital Operations and Platforms Full timeWe are seeking a highly skilled Digital Operations Specialist to join our team at Wipro Digital Operations and Platforms. This role will be based in Bangalore and will require the candidate to work on various digital projects.The successful candidate will have 1-2 years of experience in LMS Support (Learning & Development) and will be responsible for...
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Enterprise CRM Technical Specialist
3 weeks ago
Bengaluru, Karnataka, India Ascendion Full timeAbout the RoleWe are seeking an experienced Enterprise CRM Technical Specialist to join our engineering teams at Ascendion. This is a full-time, permanent position that will be based in one of our US offices or remotely.Job SummaryThe successful candidate will have a strong background in designing, building and configuring applications using Microsoft...
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SAP CRM Services Specialist
3 days ago
Bengaluru, Karnataka, India GyanSys Inc. Full timeGyanSys Inc. is seeking a highly skilled SAP CRM Services specialist to join their team. This role requires a professional with extensive experience in functional roles within SAP CRM services, along with a strong understanding of integration and testing principles.Key Responsibilities:Promote effective communication between business users and technical...
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Senior Financial Operations Specialist
4 weeks ago
Bengaluru, Karnataka, India Iuvo Systems Full timeAbout the RoleWe are seeking a highly skilled and motivated Senior Financial Operations Specialist to join our team at Iuvo Systems.Job SummaryThe ideal candidate will have experience in finance operations, particularly in accounts payable, accounts receivable, or payroll. They will be responsible for executing month-end close tasks, preparing and reviewing...
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Digital Marketing Strategist
3 weeks ago
Bengaluru, Karnataka, India Fullstack Academy Full timeAbout Fullstack AcademyWe are a leading tech-training bootcamp, empowering thousands of professionals to launch their careers in the vibrant sectors of today's economy.Senior Manager, CRM Marketing RoleThis is a full-time, US-based remote role that will report to the Director of Performance Marketing. As the Senior Manager, CRM Marketing, you will lead our...