Chief Information Technology Officer

1 day ago

Vijayawada, Andhra Pradesh, India beBeeInformationTechnology Full time ₹ 1,70,00,000 - ₹ 2,15,00,000
Job Title: Director of Information Technology ManagementWe are seeking an experienced IT leader to oversee and direct enterprise IT operations, ensuring seamless integration of technology solutions that meet business needs. The ideal candidate will possess a strong background in IT leadership, with a proven track record of managing and directing IT teams.Key Responsibilities:
  • Authorize and oversee all hardware and software deployment, monitoring, maintenance, development, and support based on innovation and IT infrastructure strategy.
  • Develop configuration and monitoring standards for network performance and implement and monitor controls to ensure the standards are maintained.
  • Evaluate business needs, objectives, and goals, researching innovation and IT applications necessary to meet the needs of the organization.
  • Analyze complex innovation and IT business needs presented by users and customers and recommend technical solutions.
  • Develop plans for the implementation of new projects, coordinating process deliverables with project leaders and stakeholders.
  • Develop or assist in developing innovation and IT policies and procedures, as appropriate, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
  • Responsible for implementing, complying with, and maintaining innovation and IT policies and procedures.
  • Design, configure, and optimize hardware, operating systems, network, storage, and backup devices for reliability, availability, and performance in a physical or virtual environment.
  • Design, configure, and manage Active Directory and Citrix.
  • Configure and supervise the implementation of management tools including monitoring, security, backup tools.
  • Configure and supervise the implementation of network solutions, including firewall configuration, routing, IPsec tunnels, remote access VPN access, etc.
  • Diagnose and resolve issues related to application delivery via Citrix and AWS.
  • Coach and direct innovation and IT staff in operational activities to ensure compliance with company needs, objectives, and approved budget.
  • Manage innovation and IT staff, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
  • Maintain awareness of changing innovation and IT trends, best practices, and regulations that might impact operational efficiency and business continuity, and takes corrective action as required.
  • Participate in all hardware and software evaluations along with vendor contracts.
  • Make purchasing recommendations and monitor contracted service(s) performance.
  • Develop business case justifications and cost and benefit analysis for innovation and IT budgeting.
  • Develop an innovation and IT annual budget, justifying when needed. Reviews and compare actual results to planned budgetary performance.
  • Direct management on potential technology solutions and implementations in support of innovation and IT's new initiatives, opportunities, and procurement efforts.
  • Ensure that network staff/resources utilize technology to provide secure processes to access information.
  • Oversee end-user services, including help desk and technical support services.
  • Perform liaison duties between network users, operations in the areas of systems design, modifications, or troubleshooting.
  • Possess and communicate a clear vision for innovation and IT with all stakeholders.
  • Perform other duties as assigned.
  • Lead and coordinate work related to incident tickets and requests for their resolution within agreed SLAs.
  • Train first-level support personnel to close any open incidents correctly and promptly.
  • Manage the calendar related to recurrent innovation and IT activities.
  • Work with other innovation and IT teams and third-party support vendors for resolution of problems.
  • Manage the execution of innovation and IT study archival requests, exports, and other activities.
  • Ensure that the team performs their work in compliance with policies and SOPs.
  • Provide second-level escalation and after-hours support.

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