Reliability Expert

1 week ago

Hyderabad, Telangana, India beBeeEngineer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Technical Engineer Job Opportunity

We are seeking a skilled Technical Engineer to contribute to our Developer Experience team, focusing on designing and implementing high-performance services. This role requires expertise in ensuring the reliability and scalability of our Contact Center service.

This position is crucial in promoting a DevOps culture, where engineering teams are responsible for software development and deployment. As a Technical Engineer, you will play a key part in providing tools and expertise needed to achieve this goal in a collaborative environment.

The mission is to enhance developers' experience by equipping them with necessary tools to manage the entire software lifecycle and be self-sufficient. To support this objective, we are building an internal PaaS using advanced technologies like Kubernetes, Prometheus, Kotlin, and others.

This platform serves as a vital component of our engineering effort, enabling us to deliver better, faster, and more reliable solutions for our customers.

Main Responsibilities:
  • Design, implement, and maintain critical parts of our internal platform, from CI/CD to developer tools aimed at increasing R&D productivity.
  • Assist with migrating to industry-leading CICD tools like GitHub Actions.
  • Automate safe deployment practices using industry-standard tools like GitHub Actions, ArgoCD, Argo Rollouts, Helm Charts, etc.
  • Develop automation scripts to streamline infrastructure provisioning and other engineering processes.
  • Coach and upskill other engineering team members.
  • Solve complex technical problems and put your skills to the test every day, seeing an immediate impact of your work and value created for other engineers.
  • Implement automated workflows to minimize human intervention.
  • Develop effective tooling, alerts, and response strategies to identify and address reliability risks.
  • Drive and promote protocols for production readiness and operational excellence.
  • Collaborate with product engineering teams to troubleshoot production outages and implement improvements.
  • Promote best practices for automated testing, continuous integration, delivery, feature toggles, and progressive rollouts.
  • Plan for the growth of our infrastructure.
Required Skills and Qualifications:
  • 5-8 years of experience.
  • Deep understanding of large-scale complex systems from a reliability perspective.
  • Expertise in designing, implementing, and maintaining CI/CD processes and tools.
  • Passion for producing clean, standards-compliant, secure code.
  • A developer's mindset when approaching infrastructure challenges.
  • Experience with Linux/Unix systems.
  • Knowledge of Kubernetes.
  • Experience with Infrastructure as Code tools like Terraform and Ansible.
  • Experience building software with languages like Java, Kotlin, Scala, or other JVM-based languages.
  • Scripting skills with languages like Ruby, Python, Bash, or other scripting languages.
  • Hands-on experience with relational and non-relational databases (e.g., PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch).
  • Able to identify time-consuming tasks and automate them effectively.
  • Skilled in identifying root causes of instability in distributed systems across various stacks.
Nice to Have/Pluses:
  • Cloud-based solution experience (Amazon AWS, Google Cloud, Microsoft Azure).
  • CICD platform expertise (Jenkins, GitLab), Containers (Docker, Kubernetes), Artifact Management tools (Nexus, ECR).
  • Go programming language experience.

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