Senior Knowledge Management Specialist

2 weeks ago

Mysore, Karnataka, India beBeeKnowledge Full time ₹ 15,00,000 - ₹ 21,50,000
Job Description

We are seeking a skilled Knowledge Transfer and Management Specialist to join our team. The ideal candidate will have experience in Shared Services Organizations, training and learning development, and process management.

Key responsibilities include designing and implementing comprehensive knowledge transfer roadmaps, developing training content, conducting engaging training sessions, and ensuring training programs are tailored to various roles within the organization.

  • Design and implement a comprehensive roadmap for knowledge transfer and management.
  • Develop and maintain training content, manuals, and e-learning modules.
  • Conduct engaging training sessions for new hires, upskilling, and process changes.
  • Ensure training programs are tailored to various roles within the organization.

Required Skills and Qualifications

The successful candidate will possess:

  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles.
  • Exceptional understanding of critical success factors for GBS as a reliable, effective, and efficient business service provider.
  • Familiarity with compliance, audit requirements, and internal controls.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.
  • Experience with Learning Management Systems (LMS) and e-learning tools

Benefits

The position offers:

  • Bachelor's/Master's degree in HR/Training (Finance/Accounts is a plus)
  • CPTM/ATD Certification
  • Certification like Dynamics 365 Finance Functional Consultant Associate/Finance and Operations Apps Solution Architect Expert, Oracle Cloud ERP, SAP FICO/HR systems.
  • Fluency in English
  • Tools: MS Excel, MS PowerPoint, and Outlook
  • Flexible working in APAC/EMEA shifts based Training schedules.

Others

The role requires:

  • Operate with a clear set of strategic priorities, and ability to prioritize conflicting requirements.
  • Coaching experience is a plus.

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