Customer Service Representative

6 hours ago


Kannur, Kerala, India beBeeCustomerCare Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title: Customer Care Executive

This is a full-time remote role for a Customer Care professional. The ideal candidate will be responsible for providing customer support, ensuring customer satisfaction, and delivering excellent customer service.

Responsibilities:
  • Respond to customer inquiries in a timely and efficient manner
  • Resolve customer issues and concerns through effective problem-solving skills
  • Maintain accurate and up-to-date customer records
  • Proactively reach out to customers to ensure their needs are met
Requirements:
  • Experience in customer support and customer service
  • Strong communication skills, both written and verbal
  • Sales abilities and experience in identifying and engaging potential customers
  • Proficiency in using customer service software and CRM tools
  • Problem-solving skills and the ability to work independently
Benefits:
  • Opportunity to work with a dynamic team
  • Remote work environment
  • Competitive compensation package
Preferred Qualifications:
  • Previous experience in a remote work environment
  • Bachelor's degree in Business, Communications, or a related field


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