
Process Excellence Manager
2 weeks ago
We are seeking a skilled Process Improvement Lead to join our team. This individual will be responsible for leading transformational initiatives, defining and optimizing processes, and collaborating with cross-functional teams to achieve operational excellence.
- Key Responsibilities:
- Apply Lean/Six Sigma methodologies to improve performance and enhance productivity.
- Lead project management initiatives, ensuring delivery within budget and timelines.
- Conduct root cause analysis and problem-solving to address performance bottlenecks.
Requirements:
Education: Bachelor's Degree required; MBA preferred.
Certification: Certified Six Sigma Black Belt (mandatory); Green Belt acceptable with significant Black Belt project experience.
Experience:
- Minimum 8 years' experience in Service Excellence, Quality, or Process Improvement roles.
- Proven expertise in project management, process transformation, automation, P&L analysis, and continuous improvement.
- Technical Skills: Minitab, MS Excel, MS PowerPoint; experience in analytics and statistical problem-solving.
Soft Skills:
- Strong quantitative and analytical problem-solving ability.
- Ability to influence without authority and inspire cross-functional teams.
-
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