
Global Customer Support Ambassador
1 day ago
We provide outsource services to various clients across the globe, catering to their unique needs.
As a senior customer support professional, you will work independently with our clients in Ontario, Canada, helping them with order inquiries, resolving issues, and delivering exceptional service.
- Quick-thinking problem solver with the ability to work under pressure.
- Punctual with great pride in professionalism.
- Fantastic customer service skills and excellent communication abilities.
- Knack for organization and multitasking in a fast-paced environment.
Requirements:
- Excellent business communications skills in English language for phone, chat, and email support.
- A laptop/PC, headphone, a smartphone, and reliable high-speed internet connection and quiet workspace.
- Candidates should be well-versed with office tools and software like Microsoft Excel, Word, PDF, etc., and ready to learn new tools if required.
We offer a dynamic work environment that fosters growth and development. Our team members enjoy competitive compensation packages, opportunities for advancement, and a supportive culture that promotes work-life balance.
What You Will DoYou will be responsible for providing top-notch customer support to our clients. This includes responding to customer inquiries, resolving issues, and escalating complex problems to senior staff members as needed. Your primary goal will be to deliver an exceptional customer experience that exceeds client expectations.
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