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Ocean Export Professional
1 month ago
About BDP International
We are a leading global logistics provider that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the top and span the broad reach of our international network.
Our team offers dynamic careers for those individuals looking to be part of something bigger, providing unequivocal opportunities for growth within the organization.
We serve over 5 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Job Responsibilities:
- Serve as the primary point of contact for clients, providing timely and accurate information regarding their shipments.
- Address customer inquiries and resolve any issues related to export shipments, ensuring high levels of customer satisfaction.
- Coordinate the export process for both ocean and air shipments, from booking to final delivery.
- Collaborate with internal teams, such as operations, sales, and documentation, to ensure all shipment requirements are met.
- Schedule pickups, track shipments, and ensure timely delivery in accordance with customer requirements and industry regulations.
- Prepare and review export documentation, such as bills of lading, airway bills, AMS, ISF, Manifestation, VGM, and commercial invoices, ensuring accuracy and compliance with international trade regulations.
- Liaise with customs brokers, carriers, CFS, surveyors, and other stakeholders to facilitate smooth clearance and transport of goods.
- Monitor shipment status and provide regular updates to customers and internal teams.
- Maintain accurate records of all export transactions and generate reports as needed.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Academic Qualifications:
- Minimum 3-4 years of experience in handling ocean export shipments.
- Good communication and presentation skills.
- Experience from a customer service background.
Estimated annual salary: $65,000-$85,000 based on location and experience.
