Enterprise Software Specialist

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeAtlassian Full time ₹ 8,00,000 - ₹ 12,50,000
Job Description:

The successful candidate will be responsible for developing, designing, and implementing requirements in collaboration with Senior Technical Management, Product Owners, and Project Managers.

Key Responsibilities:
  • Work closely with stakeholders to understand business needs and develop solutions using Atlassian tools.
  • Improve alignment of Technology solutions with Operational areas by providing better tools and use of existing product set.
  • Act as Subject Matter Expert for Atlassian Jira and Confluence and related Add-ons.
  • Provide ownership and regular updates of issues including supporting users with best practice advice until request has been resolved.
  • Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.
  • Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable.
  • Adhere to Security Policy surrounding platform standards and provide engineering solutions as directed by the Security Product roadmap.
  • Ensure operational requirements are matched in the delivery of services around standards and engineering.
  • Own and manage user access permissions per security guidelines.
  • Ensure effective communication across the department and geographically dispersed teams.
Required Skills & Qualifications:
  • Extensive expertise in analysing, troubleshooting, implementing, and supporting Jira and Confluence Cloud.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimisation by identifying and substituting unnecessary plugins.

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