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Sales Operations Coordinator

1 month ago

Hyderabad, Telangana, India 3AK Chemie Pvt Ltd Full time

Client Relationship Management:

  • Develop and maintain strong, long-lasting relationships with clients, ensuring their needs are met and exceeded.
  • Act as the primary point of contact for client inquiries and support, providing timely and effective solutions.

Invoice and Quotation Preparation:

  • Prepare and issue accurate sales quotations and invoices in a timely manner, ensuring compliance with company policies and client specifications.
  • Collaborate with the sales team to ensure all documentation meets client requirements, fostering a culture of excellence and attention to detail.

Sales Support:

  • Assist the sales team in daily operations and administrative tasks, ensuring seamless communication and coordination.
  • Maintain and update customer databases and sales records, providing valuable insights for business growth and development.

Communication:

  • Respond promptly to client inquiries and provide exceptional customer service, ensuring client satisfaction and loyalty.
  • Communicate effectively with internal teams to facilitate sales processes, promoting a culture of collaboration and teamwork.

Attention to Detail:

  • Ensure all documentation is accurate and error-free, maintaining the highest standards of quality and professionalism.
  • Review contracts and agreements for compliance and accuracy, ensuring the company's interests are protected.

Dispatch Knowledge:

  • Coordinate with the logistics team to ensure timely dispatch of products, ensuring seamless delivery and customer satisfaction.
  • Track shipments and provide updates to clients as needed, maintaining transparency and accountability.

Requirements:

  • Excellent verbal and written communication skills, with the ability to articulate complex ideas and concepts.
  • Strong organizational and time management abilities, with a proven track record of meeting deadlines and delivering results.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with experience in CRM software a plus.
  • Detail-oriented and able to multitask effectively, with a proactive approach to problem-solving.
  • Quick learner with a proactive approach to problem-solving, with a passion for continuous learning and improvement.

Benefits:

Competitive market-standard salaries, comprehensive medical benefits, commute assistance, a five-day working week, and statutory benefits as per regulations.

Education:

Bachelor's degree in Business, Sales, or Marketing, with a strong foundation in business principles and practices.