Insurance Sales Team Lead
21 hours ago
Job Summary:
As a Sales Team Leader at Ace Insurance Brokers Pvt. Ltd., you will be responsible for leading and managing a team of sales professionals to achieve monthly targets, maintain low attrition rates, and ensure the overall success of Inbound & outbound sales activities in the Motor Insurance Vertical.
This role involves creating and implementing strategies to improve team performance, managing customer interactions, and ensuring that all departmental operations align with business goals.
Key Responsibilities:
Team Management:
- Build, motivate, and maintain a cohesive and high-performing sales team.
- Handle team attrition and implement strategies to retain top talent.
- Plan and allocate resources according to team targets and objectives.
Operational Oversight:
- Oversee Inbound & outbound sales activities and processes, implementing improved approaches as needed.
- Ensure departmental operations meet all work requirements and customer needs.
Customer Interaction:
- Contact customers and present current products or services effectively.
- Understand customer requirements and ensure successful execution.
Performance Monitoring:
- Monitor team performance on key metrics, including Quality SLA, touch time/AHT, and production.
- Implement continuous improvement initiatives to enhance team performance.
- Interact with the Line of Business to align team goals with overall business objectives.
The ideal candidate should have 8-10 years of experience in sales leadership, with a focus on insurance processing and call center operations in Motor Insurance Vertical.
What We Offer:
A competitive salary range of ₹25,00,000 - ₹30,00,000 per annum, along with opportunities for career growth and professional development.
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