Customer Experience Manager

Job OverviewAs a vital member of our support team, you will play a key role in delivering exceptional customer experiences. Your primary responsibility will be to manage and respond to customer inquiries in a timely and efficient manner, ensuring that they receive accurate information about our products and services. You will also be responsible for...

Job Title: Customer Service Team LeadWe are seeking a seasoned customer support leader to join our team. As a Customer Service Team Lead, you will be responsible for leading a high-performing team of customer support representatives. Key Responsibilities:Lead and manage a team of customer support representatives to ensure exceptional customer service is...

Transforming Customer ExperiencesWe're seeking a dedicated and empathetic professional to craft unforgettable experiences for our customers. If you're passionate about creating meaningful connections and driving long-term loyalty, we'd love to hear from you.Key Responsibilities:CX Strategy: Develop and implement CX strategies across online, offline, social...

Job Overview:The ideal candidate will be a customer champion, responsible for continually improving the experience for customers. They will maintain relationships with customers through regular interactions, analyze existing accounts to identify opportunities to enhance the customer experience, and develop strategies to grow account revenue.This role...

**Qualifications**: - Bachelor's degree in international business, supply chain management, or a related field preferred. - Minimum of 2-3 years of experience in customs compliance, import/export operations, or related field. - Strong knowledge of customs regulations and procedures, including classification, valuation, and documentation requirements. -...

**Position**: Customer care Executive Opening: 2 Gender: Male and Female Both Location: Nani Chirai, Kutch, Gujarat Experience: 1 to 3 years **Transportation Facility provided by company.** **Role & responsibilities** 1. Helping to Build and maintain relationships with customers. 3. Positive Attitude and prompt in handling customer Queries /...

We are seeking a highly skilled Customer Experience Manager to serve as the primary point of contact for customers after their booking.As a key member of our team, you will play a crucial role in managing customer relationships, ensuring their satisfaction, and encouraging repeat business. Your responsibilities will include handling documentation, sending...

**Company Description** Croma is a one-of-its-kind large format specialist retail store that caters to all multi-brand digital gadgets and home electronic needs in India. As a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group, Croma truly offers a world-class ambience to shop. **Role...

Role & responsibilities@ OP: Resource Planning: • Ensure shifts are manned as per expected footfall; correct mix of senior/ junior staff. • Oversee Duty roster for SLMs & OPD CXEs - ensure correct mix of senior & junior staff & adherence. • Monitor attrition, leave and absenteeism to reduce impact on operations. • Ensure software and equipment...

Job Role SummaryThe Divisional Customer Service Officer plays a pivotal part in leading the customer service team, ensuring seamless interactions with clients and stakeholders.