Digital Transformation Expert

13 hours ago


Erode, Tamil Nadu, India beBeeDigitalTransformation Full time US$ 36,00,000 - US$ 56,00,000

About us:

We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our Client

The client is a global company headquartered in India. The company has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

The company operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer.

The company achieved a significant profit increase and recorded a strong order inflow, highlighting growing demand across its service lines.

Key Focus Areas:

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Role Overview:

We are seeking an experienced ITOM Developer with deep expertise in implementing and optimizing the ITOM suite, including CSDM, CMDB, and Discovery modules. The ideal candidate will bring strategic insight, technical proficiency, and a consultative mindset to drive digital transformation initiatives across enterprise environments.

Key Responsibilities:

  • Lead end-to-end implementation of ServiceNow ITOM modules (Discovery, CMDB, CSDM)
  • Design and maintain robust CMDB architecture aligned with CSDM standards
  • Configure and optimize Discovery probes and patterns for accurate infrastructure mapping
  • Collaborate with cross-functional teams to integrate ITOM with other ServiceNow modules (ITSM, ITAM, etc.)
  • Conduct gap analysis, data normalization, and reconciliation strategies for CMDB health


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