Aerial Telecom Solutions Jira Administrator

4 weeks ago


Mumbai, India Aerial Telecom Solutions Full time
Aerial Telecom Solutions Jira Administrator

We are seeking a highly skilled Jira Administrator to join our team at Aerial Telecom Solutions. As a Jira Administrator, you will be responsible for configuring and managing Jira instances, creating and maintaining projects, workflows, issue types, and custom fields.

Key Responsibilities:
  • Configure and manage Jira instances, including creating and maintaining projects, workflows, issue types, and custom fields.
  • Manage user permissions and groups, ensuring proper access control.
  • Perform routine maintenance tasks, including upgrades, patches, and backups.
  • Identify and resolve issues related to Jira functionality, performance, and integrations.
  • Provide technical support to Jira users and stakeholders.
  • Create and maintain documentation related to Jira configurations, processes, and best practices.
  • Ensure that Jira usage complies with organizational policies and security standards.
Qualifications:
  • Experience as a Jira Administrator or similar role, with a strong understanding of Jira and its ecosystem.
  • Knowledge of Jira Cloud, proficiency in Jira administration, including workflow design, permissions management, and troubleshooting.
  • Strong analytical and problem-solving skills, with the ability to address complex issues.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Jira Administrator Certification (ACP-120) or equivalent certification is preferred.


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