Jira Administrator

6 months ago

Mumbai Maharashtra, India UtilizeCore Full time

**Life at UtilizeCore**

UtilizeCore is changing how companies interact with their service providers everyday. We've created a culture that makes our employees excited to come into the office everyday which has had an enormous impact on productivity.

**Who You'll Be Working With**

The team at UtilizeCore is intelligent, dedicated, solutions driven, and empathetic. We believe that UtilizeCore is fundamentally changing the way that companies do business. We foster a collaborative and inclusive work environment that encourages ideas, initiative, and professional growth. We believe in the power of teamwork and value the diverse perspectives and skills each individual brings to the table. You'll be joining a team who cares deeply about our clients, product, and is passionate about engineering the future. We like to iterate on our process, talk about our impact, and include everyone in the conversation.

You'll be joining a team who cares deeply about our clients, product, and is passionate about engineering the future. We like to iterate on our process, talk about our impact, and include everyone in the conversation.

**Company Description**:
We are a fast-growing innovative start-up building a SaaS based Software Platform to help the service management companies manage their clients and vendors, deliver a next level service and streamline their end-to-end business operations. Our software allows our clients to automate workflows, eliminate manual and duplicate processes, reduce time spent in generating service requests, work orders, invoices and help them get paid faster in a seamless manner.

The **Certified Jira Administrator** will be responsible for the administration, maintenance, and customization of the Jira platform to support project management and team collaboration. This role involves managing Jira projects, workflows, permissions, and configurations to ensure optimal performance and alignment with business needs.

**Key Responsibilities**:

- Set up and configure Jira projects, workflows, issue types, screens, fields, and permissions as per our product requirements.
- Customize Jira boards, dashboards, and filters.
- Implement and manage Jira add-ons and integrations with other tools.
- Analyze existing workflows, troubleshoot issues, and offer solutions to optimize Jira usage.
- Collaborate with teams to understand their requirements and recommend best practices.
- Provide support to users and help with adoption of new features.
- Ensure data integrity, perform regular backups, and manage user accounts and permissions.

**Qualifications**:

- Minimum 5 years of professional/non internship experience as a Jira Administrator or in a similar role is required.
- Strong understanding of Jira Software and its components.
- Experience with Jira add-ons and integrations.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Certified Jira Administrator.

At UtilizeCore we believe that the most diverse and inclusive teams build the best products As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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