Client Relationship Manager

2 days ago


Mumbai, Maharashtra, India beBeeClient Full time ₹ 12,00,000 - ₹ 20,00,000

Optimizing Client Relationships

Job Overview

This role requires a skilled professional to manage client expectations, understand their needs, and deliver solutions that meet their objectives.

  • Act as primary point of contact for clients and build strong, lasting relationships.
  • Understand client needs and objectives and liaise closely with internal teams to deliver successful events.
  • Coordinate with various departments to ensure all client requirements are met.
  • Manage client expectations, offering solutions and alternatives where necessary.
  • Ensure timely and successful delivery of solutions according to customer needs and objectives.
  • Prepare regular reports on account status and conduct post-event evaluations.
  • Identify opportunities for growth within existing client accounts.
  • Handle client concerns and resolve issues to maintain high levels of customer satisfaction.
  • Stay updated on industry trends and provide insights to clients and the team.

Requirements:

  • Minimum 3 to 5 years of experience in client servicing, preferably in the event management industry.
  • Bachelor's degree in Business Administration, Marketing, Hospitality, or related field.
  • Proven track record of managing and growing client relationships.
  • Exceptional communication and interpersonal skills.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Proficient in Microsoft Office and CRM software.
  • Must be based in Mumbai.
What We Offer

A competitive salary package, dynamic work environment, opportunities for professional development and career growth, and exposure to challenging projects.



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